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TREE INFORMATION .. for those who have not seen it

ProfilePosted byOptionsPost Date

KenSE

KenSE Report 25 Jan 2012 19:03

There is another one on Announcements today.

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Hi everyone, thank you for your patience whilst we have been sorting out the issues with the new tree. We are still fixing a few bugs and will slowly be introducing the new tree to all members over the next few days. However, we will be leaving the link to the old version of the tree in the Family Tree drop down until we are sure all of the problems have been rectified. So, if you experience any issues in the new tree, please report them to support@genesreunited.com and continue using the old version of the tree.

And please rest assured that any work you do in your old tree or new tree will be copied in to the alternate version. You will not have to do any work twice.

Thanks for your understanding,

The Genes Team

SylviaInCanada

SylviaInCanada Report 20 Jan 2012 21:19

This was posted a short while ago on Announcements:-


Problems With New Tree
philmoir Advisor 20 Jan 2012 19:34

We are aware that there are problems with the new tree and are currently trying to resolve the issues.

UPDATE: 9PM UK TIME - Although we have made some configuration changes that may have allowed members to use the new tree, we have rolled back to our previous version so that over the weekend members can still access the old version. The link to the new tree is available for some members as it was during the beta test phase. If you should find that the new tree is not responding, we would recommend using the old tree for the moment.

Our sincerest apologies,
Phil Moir
Lead Developer, Genes Reunited



There is also another thread on Announcements posted this morning:-

New Tree - Some User Advice
Genes Advisor 20 Jan 2012 09:16