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Using Contact Us to contact GR

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AuntySherlock

AuntySherlock Report 11 Feb 2012 20:57

If you click on Help, contact us, there is the option of sending a message to GR via feedback.

Once you have typed your message there is a Preview Message Option. When you have previewed your message?????????!!!

How do you send it.

I found a tiny little purple dash at the bottom of my message. No name on it. I clicked on it, the screen went blank, and I was returned to the home page.

Now I have a problem. Did I send my message or was it consigned to cyber space.

I must be missing something. The submit button, that is what is missing.

GlitterBaby

GlitterBaby Report 11 Feb 2012 21:24

The submit button was missing a few days ago and I did the same as you clicked on the little purple dash

Researching:
Suzy (8.4.2013) and Sally (16.8.2011) Gone but not forgotten. Researching Carter, Cass, Walker in England and Caven, McKill, Sutherland and Will in Scotland. PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it.. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. Thank you.

JerryH

JerryH Report 11 Feb 2012 23:59

I mentioned this in

http://www.genesreunited.co.uk/boards.page/board/suggestions/thread/1291218?page=1

Ryan said he was going to get it looked at ;-)

But yes, I think the messages do get submitted if you click on that purple bit.....or at least that worked for me

Jeremy

Researching:
Photo is of my Great Grandfather Abraham

AuntySherlock

AuntySherlock Report 12 Feb 2012 09:47

Thank you. I did save a copy just in case. And sorry to have missed your post Jeremy. Don't read them all, so many posts so little time!!!

Sue In Leeds

Sue In Leeds Report 17 Feb 2012 11:32

Stupid Dash is still there as I have had to contact GR over the ERROR message from trying to delete a "WATCHED THREAD""

It's a bleddy joke is this site now.

AuntySherlock

AuntySherlock Report 17 Feb 2012 20:06

I know the dash works Sue because they have responded to my enquiry. Well something responded because I have a message back.