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ProfilePosted byOptionsPost Date


RolloTheRed Report 9 Mar 2012 19:26

look what they done to my song ma
look what they done to my song
well it's the only thing
that i could do half right
and it's turning out all wrong ma
look what they done to my song
look what they done to my brain ma
look what they done to my brain
well they picked it like a chicken bone
and i think i'm half insane ma
look what they done to my song
wish i could find a good book to live in
wish i could find a good book
well if i could find a real good book
i'd never have to come out and look at
what they done to my song
look what they done to my song
but maybe it'll all be alright ma
maybe it'll all be okay
well if the people are buying tears
i'll be rich someday ma
look what they done to my song
ils ont change ma chanson, ma
ils ont change ma chanson
look what they done to my song ma
look what they done to my song ma
well they tied it up in a plastic bag
and turned it upside down ma
look what they done to my song
c'est la seule chose que je peux faire
et ce n'est pas bon, ma.
ils ont change ma chanson.
look what they done to my song ma
look what they done to my song
it's the only thing i could do alright
and they turned it upside down
oh ma
look what they done to my song



InspectorGreenPen Report 9 Mar 2012 18:44

I agree, it would save a lot of hassle if GR were a bit more forthcoming as to what is going on in terms of their development plans, and the anticipated tiimescales.

A monthly bulletin would be a good idea.


Bazz Report 9 Mar 2012 11:23

I have requested repeatedly for the Support/Development team to issue a statement regarding the progress being made in resolving the many problems with the new tree but they fall on deaf ears
I think the paying members deserve an update ,and soon


InspectorGreenPen Report 9 Mar 2012 10:30

Phil from GR has mentioned that the old version cannot economically be maintained in its current state and in order to facilitate some of the changes coming in the future, such as multiple trees, security options, better printing, alternative displays, etc it needed to be replaced with a newer version.

The 'new' tree is work in progress and, by all accounts is likely to be so for some time to come. My main concern that it has been rolled out with rather too many bugs in its present state, which is detracting form progressing to the next, and probably more significant, stages of development.


LadyScozz Report 9 Mar 2012 04:15

....... until the new tree problems are solved.

so those of us who dislike the new tree are OK for quite a while yet........ :-D


SylviaInCanada Report 9 Mar 2012 00:14

The old tree has been available as an alternative to the new tree for weeks!

It apparently will be available until they get the new tree problems solved.


Maurice Report 8 Mar 2012 19:27

THANK GOD the old tree is back. :-D


AnninGlos Report 28 Feb 2012 17:02

As I read in a paper his week. We should not assume that change is always good, it is just change.


Paul Report 28 Feb 2012 16:42

I quite like some of the format of the new tree, although adding a person has been made more difficult as you need two clicks as the first quick addition screen does not have enough detail to be meaningful. However, I have never come across anything so full of bugs. It's a positive infestation Using the latest version of Firefox on a new computer running Windows 7 should not make me an unusual user, so I find it difficult to believe that this has been properly beta tested.

I have reported the bugs to GR, but I am back using the old tree as the new one for me is pretty much unusable.


Maurice Report 21 Feb 2012 18:03

"We had exactly the same whinges when the current tree was introduced a couple of years back" - no. the objection now is the disappearance of ready visibility of person notes. In the previous changes the most important piece of user friendliness about GR, unlike Ancestry, that whoever you clicked on in the tree you could instantly see their notes, was maintained.
It is not an improvement to have to click "details" or "edit details", bringing up another screen, to see the notes.


SylviaInCanada Report 20 Feb 2012 19:50


you have to laugh ................ or you'd cry!

I do hope you have access to money before then!!

I'm such a dinosaur that not only do I not have a cell phone, I refuse to use an ATM card :-D

I like to talk face-to-face with a real person ........ the teller at the counter.

I was, incidentally, thinking the phantom myself. There were a couple of other innocent postings that went RR over the weekend.



KenSE Report 20 Feb 2012 11:20

Well they seem to be back now. I wonder if GR ticked off the person who RRed them.


InspectorGreenPen Report 19 Feb 2012 19:01

Thanks Sylvia, I'll wait till tomorrow and see what transpires.

I agree too, only posts that are personally abusive, not due to difference of opinion should be reported and removed.


SylviaInCanada Report 19 Feb 2012 18:51


your messages were there when I posted my message at 23:41, and also when I saw Catherine's message at ca 1:00 am

I did NOT report them!

A difference of opinion is just that ................ I'm not vindictive enough to report anyone with whom I have a difference.

I have reported a few posts over the years .................. but "for cause", ie foully abusive, or homophobic (yep, there've been one or two of those!)

I AM intrigued that all your posts have gone ......................... posts RR'd over the weekend usually just show as "post removed .........." until Monday.

Have you contacted GR?



InspectorGreenPen Report 19 Feb 2012 17:52


Noted, thank you.


Caroline Report 19 Feb 2012 17:47

Nope not me I've never reported anyone ever.
I know we have not agreed but that doesn't mean either of us is right or wrong !
Whomever reported you had their reasons I'm sure, on a personal note I have to say that I did ; as I commented earlier; find your tone somewhat annoying but at the end of the day I lost no sleep over it .
Good luck to everyone in their search/chat/gossip/moans/whatever


InspectorGreenPen Report 19 Feb 2012 17:32

Sorry Caroline, I was referring to the member who has reported several of my posts on this thread, not to you, unless, of course you reported the posts.

The 'missed' post that has not been reported was the one timed 18 Feb 2012 20:30

Sylvia, I DO accept that a handful of members are having problems but I do NOT accept that it is always the fault of GR. If it were, then everyone would have the same issue. I say this from years of experience as a business systems and IT support manger.

I have had internet performance problems which meant GR ran as a pig on one of my PC's for the past two weeks, although my other PC is running as sweet as a nut. Both PC's are connected to the same ISP via the same router.

I suspect the problem is the network card is past it's sell by date and have ordered a replacement., but to blame GR?


Caroline Report 19 Feb 2012 17:16

Personally I don't know you from Adam and to my knowledge have never had any contact with you before this, so no I do not have it in for you.
If not agreeing with you totally is having it in for you then.........
What other post have we possibly missed ?


Caroline Report 19 Feb 2012 16:00

For a minute there I thought it was just me !!
I thought maybe I was being sensitive to others comments, but now I see that I am not the only one who read the situation the same way.
I had the tree to test many months ago, and at the time did point out it seemed okay to look at but there were problems. I thought these were just because it wasn't fully opened yet, but now they are still there mostly.
With the timeline Genes are still telling me it's my fault one way or another, but if I can see it on some how can it be my softwear at fault...I'm no computer genius but I find my way around it.
I know problems happen I get it, but why can't they just admit there are problems and they will fix them as and when rather than always hoping we'll believe it's all our fault. I'm sure once it's working properly it'll be a great tree.


LadyScozz Report 19 Feb 2012 00:35

Absolutely right Sylvia.

I am sick of replies (got another one this morning) asking me what browser I use etc etc etc........ I replied, told them I had given them this information many times. Also sick of advice on how to do things.... they must think I have little experience in computers. WRONG!

Who tested the "new" tree? I don't have a problem with things changing, but when they don't work properly (for most of us) it is VERY frustrating. The new tree should be taken off and tested properly. That may save the GR people time, they won't have to keep replying to our messages.

There are samples of genealogy software - google for them..... most hold up to 100 names. I tried them before I spent the money on a good one. Maybe GR could try looking at those, get some ideas? The GR system is rather awkward.