Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Electoral Rolls

Looking for living relatives?

Search our UK Electoral Rolls (2002-2013) and find your living relatives today.

Search Electoral Rolls

New electoral roll records


  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

GR not responding to personal explanations why?

Page 0 + 1 of 2

  1. 1
  2. 2
  3. »
ProfilePosted byOptionsPost Date


SylviaInCanada Report 1 Mar 2012 21:09

I have discovered that it was the person who pm'd me yesterday who contacted my friend today

and these are the 2 pms he sent her ....................

Subject: Dont be hoodwinked

1 Mar 7:51 AM

Dont be hoodwinked by Sylvia for this person is the one who reported my posts, how do i know this the help desk told me.

3:36 PM

It is this person who is reporting what you have posted.If in a response you have disagreed with her comments.


Unless I have completely lost my marbles, I have not reported ANY threads or posts by him. I was told this morning that a thread by him, "Have you", posted on the Suggestions Board went between Tuesday and today. But that is all I know.

I am fortunate that the member he sent the pm's to, was concerned enough to let me know what was going on. But how do I know how many other people he has contacted, with these statements that completely malign me?

I have pm'd GR to ask for advice, and suggestions on what to do.

I am completely unashamed in admitting this ..... he has maligned me, accused me of doing something that I did not do, and I have no idea how many other people he has contacted.

Suzanne ..................... I just flat out asked what was going on, especially as it was the person responsible who let me know what he had done.

I also ended the message with "Please, none of your usual platitudes" :-D :-D

Now, they will NEVER tell you who reported the post or thread .............. so you don't find that out, and he is fibbing in that second pm to my contact



Suzanne Report 1 Mar 2012 20:25

I find it hard to understand why some people get personal messages from genes when asking the reason for removed posts,and some dont,
ive had several threads removed since nov(ive been on genes since 2003).
ive mailed genes at least 10 times asking for explanations,and been fobbed off with the standerd letter,another one of my threads was RRd last wk,and then re-instated and then removed again,up to now ive had no mails from genes and no answers to my questions. :-(


Island Report 1 Mar 2012 19:17

Sylvia, I too contacted 'support' about the same matter and received quite a different response. I was told that when I contact another member my name is revealed to them (in other words 'what's the difference?') Well this simply isn't true! and in any case I would be contacting another member through choice, having my private information revealed to anyone with a whim to report me is an entirely different matter!

I have to say, Sylvia, your first point about them disapproving of being discussed is laughable! Do they ever read the boards? LOL

If anyone is low on smelling salts and has a nervous finger, please have the decency to let me know and I will edit. :-) :-D


SylviaInCanada Report 1 Mar 2012 17:31


I contacted GR yesterday, a) to find out WHY the post had been removed, and b) complaining bitterly about the breach of privacy shown by my maiden surname being used.

I do have SylviaInCanada marked as the name to be used in ALL communications on this site.

The response from GR this morning told me ..................

a) the post had been removed because ....................

"I have re-read the thread and I can see that you were discussing the owners of our site. Whilst your comments were mostly positive towards us, we did feel that it was not necessary to discuss our current and previous owners in great detail. This is why we removed the post."

OK ..... so now I know.

It seems petty that one cannot post information that can be found easily by googling, and which is also well known to those of us who have been members for a long time, through all the changes. But I'm not about to argue, or get angry.

b) regarding the use of my surname, this is the response ......................

"Your maiden name was included as this is the name you have added to the current surname field. This can be seen on the My Account page. I have now amended this to 'In Canada' for you.

Alternatively, on the My Account page you can opt to use your message board name for all communication through the site, rather than the name you have registered with."

As I said near the beginning of this post, I had opted to have my board name used in all communications through the site. It has been like that for the last 8 years!

As a side line to this ......... I received an email off-site this morning from a friendre a message she had received telling her that I had RR'd someone and she should "not be taken in by me" :-S :-S

For the record, as I keep saying, I have never RR'd anyone except for abusive or discriminatory posts.

The last RR I did was several weeks ago when someone posted an abusive comment re someone who has not been on the site for a long time, and so could not defend themselves.



jax Report 1 Mar 2012 17:06

I said to Sylvia last night that any emails I have recieved from GR are always addressed to Jax Chan.(not my real name)

As we do not see the emails sent to people that have reported us, how are we meant to know what name has been given out?

Most are unlikely to tell us



AnninGlos Report 1 Mar 2012 16:28

Nameslesssone from past experience the appearing to stalk is more likely to be the other way round. Most of those who have been reported wrongly, while being aggravated, are not bothered.

And yes, if our names are being passed to those who report then what price our security.


nameslessone Report 1 Mar 2012 15:51

It's wrong to pass on surnames as has happened with Sylviaincanada. Let's hope we don't get the situation that was on another .... Forum recently. Where the originally poster appeared to 'stalk' those that disagreed with them or were concerned with what the poster hd said. The originally poster then traced those people through various means - presumably just to show they could!


Island Report 1 Mar 2012 13:00

I'd have more respect for GR if they left the posts in place - as they used to - and 'encourage' the complainer to contact the poster who had allegedly offended them. Why should a post be removed on the say so of just one person? Far better to leave the post and wait for a set number of complaints before removing. If a post is that offensive surely it would quickly reach the quota to remove.

As for GR breaching the security of members who are RR'd, this is disgraceful :-|


Persephone Report 1 Mar 2012 08:11

Scuse I ...


I requested a post be removed and I also told the person I had done so and he sent me a nice pm back admitting he was in the wrong.. he really was being abusive of people helping him. He abused Cynthia, Polly Poppet (no longer on the boards) Flick & I think Jax as well and he did not apologise to them.

Someone reported one of mine it was removed.. and I was told it was inappropriate in GRs e-mail to me. My post was definitely appropriate so took exception and got an apology from GR. But as it had been removed it could not be slotted back in that place.. but I was not bothered by that.. what got me was the pettiness of someone.

Yes people can hide behind the skirts of GR when they request a post to be removed and as Sylvs said if one was told havoc could reign. Not just one person RRs. many do for whatever reason.

If anyone was nasty to or about another member and I saw it regardless of whether they were well known by me or not I would RR them. I might tell them or I might not depending on the circumstances.

Disagreeing with someone is a healthy thing but to argue successfully one sticks to the subject and does not attack the person they disagree with.



SylviaInCanada Report 1 Mar 2012 01:40


Here's a new one for you .......... and for me

I received this pm from another member earlier Feb 29 ...............

"So this is what takes place when others don't agree with you.

"Dear xxxxxxxx

You recently requested a message board response added by Sylvia (xxxx) for review giving the reason, Other
I can confirm that this posting has already been removed.
As you will know "


I have no idea what posting has been removed.

I have received no information from GR re a posting being removed.

............... and I really don't give a d**n

but the crowing pm annoys me!

for obvious reasons, I have removed his name, and my surname that was included in the pm.

To me, it sounds like someone who doesn't like being disagreed with! But didn't have the courage of his own convictions to tell me what he objected to!



Suzanne Report 28 Feb 2012 18:46

hi Ann
just come back on line and noticed that my thread has been re-instated,
also had a mail from genes.x :-D


AnninGlos Report 28 Feb 2012 17:22

Gratified to see that my thread/post was re-instated and an e mail from GR to say no problem. I hope the person with sticky fingers takes note.


AnninGlos Report 28 Feb 2012 14:59

But as yet Suzanne neither have been removed. It doesn't really matter if mine goes now as it has been seen by so many people that it has s erved its purpose. In fact it has probably been read by more people since the reporting as people are curious. I have had several Pms asking for the link so it's ok if it goes. As I said I shall not lose any sleep over it. :-)


Suzanne Report 28 Feb 2012 12:56

sorry made a mistake on above post,
its Ann"s thread thats been RRd and not Rose"s :-D


Suzanne Report 28 Feb 2012 12:50

Thank you for your comments.
my thred is still there as is roses,both were RRd yeaterday.
can i just point out,that this has just started happening to me(since nov)
and can i stress,that i have never been abusive or nasty to anyone on this site(its just not my way) .its just so annoying not knowing what i did wrong.x

Joy Kentish Maid

Joy Kentish Maid Report 28 Feb 2012 08:46

"A couple of months ago I did insist on being given a reason why one of my posts had gone to be told that there wasn't anything wrong with it and it had been removed in error."

- and others were told their posts / threads had been removed in error and that they would be reinstated; reinstatements have not happened yet.

"so......... GR must know who is doing the RR...... that person should be warned to stop ... if he/she is just having "fun""

- yes, and it could be many people; after all, there are many members, paying and non-paying.


LadyScozz Report 28 Feb 2012 08:45

so......... GR must know who is doing the RR...... that person should be warned to stop ... if he/she is just having "fun"


InspectorGreenPen Report 28 Feb 2012 07:43

It isn't just the T's and C's you can fall foul of also the guidelines for Message Board Use. Merely causing 'upset' to someone (whatever that definition is) or appearing impolite can be considered an infraction.

A couple of months ago I did insist on being given a reason why one of my posts had gone to be told that there wasn't anything wrong with it and it had been removed in error.


SylviaInCanada Report 28 Feb 2012 04:29


that could just lead to internecine war!!

Telling someone who had reported one of their posts will just lead to that person and their friends conducting savage retaliation on the reporter!

Sometimes this place is just like the school yard, with gangs ganging up on other gangs!

Suzanne .........

you have been given some information by me. I've told you what works for me, and has worked for several years.

Cynthia has given the reason WHY your posts and or threads have been reported for review

Another member obviously took exception to something that you said, reported it to GR as one of the selected reasons. You can click on Report on one of your own posts and also see this same list .................

Reasons for Review:-

Hateful/Abusive Content
Data Protection
Duplicate Post

There is then a message box where the person requesting review can type more details.

OTHER .............. is for any other reason that someone thinks the post should be deleted. This could include ......... information provided on living person, on the wrong board, etc

So ........ your post or thread was presumably reported for one of the those reasons, AND the person who requested the review either had a good reason (ie, they believed that what you wrote fitted one of those categories) OR they put a good enough case to persuade GR to agree and remove the post/thread.

So ........ someone thought, or believed, that your posts and thread contain something against the T&C's

YOU may not have thought so, but someone thought otherwise.

I can tell you that you will probably NOT be told any more than that your post was removed for Abuse, or breaching T&Cs

Nor will you ever be told who requested the review.

As full declaration, I repeat what I have also said elsewhere ..........................

I have not deleted threads or posts by you.

I am just trying to help you understand something that you have just experienced, but many of the rest of us have faced for many years.

My first post to be removed was on a thread on Chat, on my very first visit to that Board 6 or 7 years ago. It was removed purely and simply because I agreed with something that a previous poster had said ................ and someone had a vendetta going against that poster OR anyone supporting that person.

It was an absolutely innocent remark, not abusive to anyone or anything ................. in fact, I think it was along the lines of "I prefer brown bread to white"!

A similar thing happened the 3rd time I posted on Chat ............ so I kept well away from that Board for several years afterward, considering it the most dangerous, uncomfortable board on the whole site.

Then we have had the Phantom RR'er appearing at intervals over the last 2 or 3 years .......... so called because posts are RR'd for no apparent reason, with several happening over a period of a couple of hours, in the early morning when there are few people around. These RR's do differ from yours though in that the posts are usually restored by GR in the mroning ........ so they are more of a nuisance value!

You have been lucky if this is your first introduction to RR'ing!!



LadyScozz Report 28 Feb 2012 00:01

If other members request a review of a posting, surely they can stand up and identify themselves. A bit cowardly to hide behind GR. Perhaps a message could be sent to the original poster to say who requested the review? At least that may stop the mischief makers.