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The New Version of GR

ProfilePosted byOptionsPost Date

William

William Report 20 Jul 2012 22:10

Sorry it does not work, I cannot do anything that I could on the old version. You have tried to reinvent the wheel and failed - none of the functions work. It wasnt broken so why fix it? Ypu should immediately reinstall the old version and give people a choice which they want to use, The old version that works great or the new version that doesnt work at all. I may have to look at other sites now to find something that is user friendly unless you can give me a choice again. Disgruntled and very upset Bill

Jacqui

Jacqui Report 24 Jul 2012 21:40

Could not agree more. No sooner have they cleared one problem , another surfaces. After logging on I'm now asked to log on again and again to access records - even though I AM LOGGED ON. Switched auto renew off. I reckon it's bye bye GR. They are forgetting that it is cheaper to keep new customers than find new ones. Jacqui

Madeline

Madeline Report 26 Jul 2012 06:29

As an elder person who cannot move far without my walker,I usually spend sessions on my tree each day to update,correct add etc.This is my 3rd try today, and I am still not able to use this new tree'
I agree with William and Jacqui, give us back the old tree until you have fixed the problems.We can at least keep ourselves busy and occupied.
I have lost grandmothers, great grandmothers and no less than now 25 people who cannot be found.

Getting more frustrated by the minute,and a very definate will not renew subs unless i can get something to work with
Mad M

Madeline

Madeline Report 26 Jul 2012 06:30

As an elder person who cannot move far without my walker,I usually spend sessions on my tree each day to update,correct add etc.This is my 3rd try today, and I am still not able to use this new tree'
I agree with William and Jacqui, give us back the old tree until you have fixed the problems.We can at least keep ourselves busy and occupied.
I have lost grandmothers, great grandmothers and no less than now 25 people who cannot be found.

Getting more frustrated by the minute,and a very definate will not renew subs unless i can get something to work with
Mad M