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New Announcement re the TREE

ProfilePosted byOptionsPost Date


William Report 26 Jul 2012 21:59

Exciting new features gives more cause for concern!! Bill


William Report 26 Jul 2012 21:38

They have stopped responding to emails - innundated??? Bill


Gai Report 26 Jul 2012 11:33

Scozz, sounds like a plan. I'll send support an email and see what response I receive.

My also ask the question on Facebook.


William Report 26 Jul 2012 11:25

Sylvia - it still doesnt work and is actually getting worse. Bill


LadyScozz Report 26 Jul 2012 11:23

Gai - should we sent an email to GR?

We want a yellow thingie!!!

:-D :-D


Gai Report 26 Jul 2012 11:22

The yellow "new" thingie never appears on my computer and I'm on GR everyday.


LadyScozz Report 26 Jul 2012 11:15

I've missed a few of the announcements, because there isn't always a yellow "new" thingie next to it. Maybe the "thingie" is only there for one day?


Gai Report 26 Jul 2012 07:34

It helps me Sylvia so please keep posting these messages.



SylviaInCanada Report 26 Jul 2012 07:26

hopefully, it helps a few people ..... and that really is what it all about :-D


Gai Report 26 Jul 2012 07:08

For some of us who don't look at the announcement board everyday I find it's great that other members post the information here so you know what's going on.



CupCakes Report 26 Jul 2012 06:55

Could somebody please explain what is the relevance of this post. It is on the announcements board where it should be. We are not kids!!!!


LadyScozz Report 26 Jul 2012 01:36

exciting new features?

not sure if I need to be excited :-D

I have enough "excitement" in my life already


SylviaInCanada Report 25 Jul 2012 19:04

nudge for those who may still not have read the announcement


SylviaInCanada Report 24 Jul 2012 18:44

I have just seen this on the Announcements Board, and am posting on here in case some of have not looked on there.

It looks as though the Team has listened to you all re the bugs ..........................

24 Jul 2012 04:55 PM by Genes

We are really sorry to hear that some of you are having problems with the new tree. We just wanted to update you all on a few things as we are all working really hard to make sure these things are fixed as quickly as possible.
Firstly we have found some bugs:
1). When adding names to your tree duplicates are being created.
2). When you search for names in trees you aren't always shown a name that you know is there.

These 2 bugs are being looked at by our tree team as a matter of urgency and we hope to have them fixed in the next few days.

We also know that some of you are unable to see the link to view other trees as it is being obscured by the search box. The way to correct this is to press CTRL and the - (minus) sign on your keyboard. This will decrease the size of the text on your screen slightly and you should be able to see the link again.

We are also aware that our members who use Windows Vista as an operating system are finding that the tree is quite slow for them. This is also something we will be looking into.

Again, we are really sorry if these problems are spoiling your enjoyment of the tree. We hope you'll bear with us while we get the bugs fixed.

Don't forget we have added a 'how to' blog here - We have also got some exciting new features planned for the coming weeks.

The Genes Team.