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Names disappearing!!

ProfilePosted byOptionsPost Date


Effie Report 8 Aug 2012 01:44

Hi, I have been doing my tree as usual but a few times earlier on I noticed that when I have put on someone's birthplace and when I Save it it comes on but disappear afterward and the same goes for the birthdates, why is that?

Effie Lewis (nee Ott)


SylviaInCanada Report 8 Aug 2012 06:49

I don't know ...............

but would suggest that you send an email to

That way GR will know there is a problem, and may be able to help you.

They do NOT read these Boards.



CupCakes Report 8 Aug 2012 08:51

I've had this many times - just clicked until the text/numbers go black before saving sometime works. Or I've opened and closed the name to start again.

It is one of those bugs I haven't reported yet :-(


Martin Report 8 Aug 2012 10:12

I'm having that problem with death dates and when I reported it i was told to look at the FAQs. Insulting and unsatisfactory response.


Porkie_Pie Report 8 Aug 2012 10:16

Looks like GR are trying to get everyone to switch browsers to Google Chrome

See Estelle's post on this thread