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Suggestions Board

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ProfilePosted byOptionsPost Date

DazedConfused

DazedConfused Report 21 Aug 2012 14:07

Yet again Glitterbaby you speak words of wisdom

It has now got to the point that the 3 boards I regularly read General Chat, Genealogy Chat and Suggestions, along with the Facebook page are just full of people complaining about the same things over and over.

Surely if you read all the other threads why do people feel the need to add a new one

IF YOU HAVE A PROBLEM contact GR direct, if they do not reply just keep bombarding them with emails it costs you nothing and they will eventually get so fed up that you will get an answer.

Me I have only ever had to contact GR a few times and was contacted withing the 24 hrs they stated and my queries/problems were solved. But that was sometime ago.

If people are fed up with the site - LEAVE - its not the only site around. Just the cheapest...... Pay peanuts and you get monekys..... (think this post may be whooshed now) :-D

Porkie_Pie

Porkie_Pie Report 21 Aug 2012 13:44

I agree, The lack of communication from GR on this board has left members feeling that any suggestions are not being read let alone taken seriously,

This has led to the board becoming a focus for complaints which receives the same lack of response from GR

The board has turned out to be nothing more than a PR stunt

Roy

GlitterBaby

GlitterBaby Report 21 Aug 2012 12:58

This board has gone well past its sell by date so I suggest it is suspended, or what ever the technical term is, and no more new topics added.

Originally this board was a good idea but only if the GR Team had bothered to read the threads and state if any of the suggestions were being taken on board. Did any get included on updates on this site ? Without feedback how would we know.

At one time the thread titles were altered by the GR Team to show a code, such as BUG or ENT, but that idea quickly went out of the window. Probably about the time the GR Team appeared to lose interest in what any of its members wanted from this site and went away and did their own thing anyway.

Any recent response from the GR Team is to send details of problems to the Support Team which now gives an idea of what this board has become.

One or two members of the GR Team do seem to read this board but their replies are so infrequent that they might just as well close this board as it is no longer fit for its original purpose.

Okay my suggestion will not be popular with loads of members but I bet there are some that are thinking the same as me but would not post there views on this.



Now going to put on my hard hat and wait for the comments to flow