Suggestions

They are too busy on Facebook - posting silly competitions et., to do any worthwhile work

I thought that the thinking behind the Suggestion Boards was to ask members for ideas on ways to improve the site and assumed that they would actually read any suggestions that were submitted, I have to say I wonder if they do :-(

Scott

I have suggested many times to Estelle and Co to put the save button at the top of the page.
She agreed with me and said it was a good idea and she would look into it :-D.

That was a few Months ago now and still no progress,I really don't think they are listening to any of us and they are going to do it there way anyway.

Going to loose a lot of members ...I have unticked my renewal and will not be back when my membership runs out :-(

It is a shame because I have made alot of friends on here.

Sue :-(

Jax - I change the % all the time when I'm on GR. I just think it's really stupid that I can't see the SAVE button when I have my screen at 100%. Scroll down as far as I can, but it's not there.

:-(

Scozz

Can you not just hit the F11 function key to save? then F11 to revert back

I don't know if anyone else has this problem.

When I add names to my tree I have to change from 100% to 75%, so that I can find the SAVE button!

That makes everything really small and difficult to see!!!!!!!!!

Yes, I wear glasses, and I'm NOT getting special ones just to view my tree.

Driving me nuts :-(

Good Idea PeeEmm,

I am hoping they do actually read the suggestions that members put forward.

Regards,

James

James,

I like your ideas but it might be difficult for GR to implement - that is assuming they actually read these 'Suggestions'

Cynthia in Canada always suggests you go direct to support to get things done -- how about a copy and paste to them with your ideas?

That might work, as they seem to read them!

PeeEmm ;-)

I have two suggestions:-

1) I find the "List" facility quite useful, however I would like to see the year of marriage on there.

2) When setting up a persons profile there is a drop down box to choose if they are divorced or not, I would like to see a similar facility or a tick box to show if they are deceased or not for when the date of death cannot be established.

Hi Porkie Pie,

I think you might be right - a good idea.

I imagine it might be quite easy for GR to make a 'link' from the tree directly to the help section without having to leave the tree and then go to the FAQ's.

BUT will they read this and even listen?

PeeEmm

Far to many suggestions on hear to no if this has been suggested before so here goes

Could GR include a Help section within the My Tree page

It appears members post on the community boards when they have a problem with entering data/records to their tree,

All the FAQ's Complete FAQ Listing and instructions are accessed through the Main site under the help tab so are not obvious whilst on the tree page

Please Add a obvious/prominent link to that page from the My Tree page

Roy

I have given up sending feedback which, in general , seems to be ignored.

A case in point. Phil Moir stated on another post a couple of months back that "Cousins can now marry"
I thought great. At long last something is now being done to correct a long standing problem and that I would no longer need to Export a Gedcom, edit it in FTM and then re-import the changes. There are I think eight such instances on my chart that I have dealt with as above.

However.....
Whilst the Immediate View works fine (as it always has), the same still cannot be said for the other views, ie Ancestor, Descendants and Full.
Each fails to show the Cousin's union correctly.
One such example is the Ancestor view from my Gt Grandfather Frederick.
His parents, Aaron and Ann were first cousins, Their fathers being the brothers Joseph and John respectively.
The Chart however shows Ann's father John as the son of his brother Joseph's wife.
Looking at a Descendants view of the same part of the chart using Joseph and John's father Edward as a starting point, then, while both his grandchildren, Aaron and Ann are shown, the union is missing and so are all their offsping, including my Gt Grandfather.

So whilst part of the job has been done, it is really only a partial solution.

A pity

Hmm. Interesting how quiet this thread has become recently. I can't believe its because we are all now happy with the (horrid) new tree. I rather imagine it has more to do with the total lack of response from them at GR...

Would it be possibleto have a save prompt when switching between people.
There was one on the old tree and I m notorious for losing info because I forgot to save it..

Silvaincanada

You name them. I've contacted them - You either get fobbed off or they don't respond
To be quite honest , I don't think the left hand is knows what the right hand is doing at GR

soooooooooooooo, Barry


Have you complained directly to Support at GR


They only rarely respond on these threads .........................


...... the people who are responding to you are only members like yourself, who are making suggestions that have worked for them.



Complaining on threads really does very little ........... and most certainly does not make support and technical people aware of just how many people are having pronlems, or which are the major problems.


contact ................ [email protected]






sylvia

Cynthia - re Tree Printing

The Q&A link gives exactly the same instructions as you gave to me some days ago
I'm sorry but it just does not work - When one loads the full tree and click on to the print icon there are no printing instructions , only the same message that has been there for months (some nonsense about talking to my printer, which cannot cope with a tree of my size and saying that the print facility shouldn't take too long)
The tree which I wish to print contains just 214 names

Head and brick wall comes to mind.

Sue

re printing instructions from Cynthia dated 31/10

Followed your instructions to print FULL tree but all I got was the message that has been there for months - facility not yet available ," shouldn't take too long "

A.....has updated its site but they do give you the option of the old or the new search site and it has been that way for a very long time now .

I can choose for myself if I use the old site or the new ...I choose the old as I know it well and that is what is going wrong on here .

We have not been given any choice.......Take it or change your set up.

Tried Firefox...no difference.
Tried Chrome ..did not like it .

I am a paying member and I want what I paid for please.

IT has been a long while now since GR made the changes and I think they have had plenty of time to fix the problems.

Save button at the top of the page in the tree would help.
The Compatibility off and on again amateurish to say the least...should already be fixed.
Tree is loading a bit quicker and I am still using XP IE 8 .

Sue :-( Compatibility on :-D