Suggestions

I have tried changing the death date and as BryanAA says it did not update. However by using the refresh button (F5) I avoided having to exit the tree although it does take you back to the root.

Subsequently every time I changed a death date it appeared immediately on the display.

I have observed similar problems though I find that moving up or down a generation or two and then going back to my entry normally clears the problem.

Have also found a problem with the tree search in that it does not always work.

I tried searching for "William Morgan" on my tree. Twice I was told that there were no matches. Each time I retyped the names and each time I got nothing. So I tried someone else and it then worked fine.
Went back to William and got the 8 matches I had expected.

Another thing that annoys me (in Immediate View) is that spouses are shown according to their date of birth rather than by date of Marriage. And it took two emails to Support before they admitted that this was a "design" problem.

But despite these niggling problems. I far prefer the Genes tree to other On line trees I have tried so live with the hopes that these problems will get sorted out in the not too distant future.

Jeremy

Jerry,

Yes, I've had those problems too.

Another odd one is that if you search for, say, Bruce Campbell you get no results, yet if you search for Campbell you get a long list, including Bruce...

Also... sometimes it will show an individual in the tree but not their spouce - but if you then search for the spouce, it finds them and shows them correctly attached to the original person you were viewing.

Simon

When searching my tree for a particular person I often get the message that there is no record of this person. I don't put a date of birth so I haven't made an error there.

It is always nonsense (no spelling mistakes , no other errors made by me) the person has ALWATS been on my tree on GR.

Just what is the problem?

Why am I being given incorrect info. ?

Sometimes I have more than one person with the name I am searching for, but GR can't find a record of any of them!!!!!

Tess,

Try just searching for the person's surname. You should then get a list of all of the 'Smiths' (or whoever), from which you then need to click on the actual person you are looking for.

I have had the same problem you describe. It's another irritation of the now not-so new tree.

Thanks Simon,

I will do s you advise.

I have had to do that as well Simon. I thought rellies had disappeared at first!!

At the moment I would like to just be able to see my tree!! :-S For a few days now it just won't load.

would like to be able to copy across another family tree by automatically clicking and not having to copy each relative across one by one.

My Tree would be like it is on ancestry.co.uk much better to find people and the hints are great
I found it hard work on here to find anyone
I am new to this site but haven't found any information yet
Doreen

I would like to suggest that we are able to update the Lifeline tab for each relative. It seems to update automatically with birth and children, but I would like to be able to add more detail here rather than in the small Notes section on the Details tab.

For example, when people moved house or key events in their life.

I do wish that people would add a message to the request to view my tree!!I find it most annoying that they do not even give a name that might be of relevance!!

My tree includes lots of Mac....... However some of the names are then spelt with a lower case letter ie Macon. My father spelt his "Macdonald" with a small D but the programme does not let you do this. Is there any way around this problem??

When searching for possible matches from my Tree I frequently find that I am re-visiting information discarded as irrelevent
(The numbers in the Purple Star)

Would it be possible to have a disregard/ignore tick box in the search results that if ticked, would reduce the numbers quoted in the Purple star and refrain from showing me again in the search results accessed from my tree?

Many thanks

Jeremy

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