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Cannot get tree up?

ProfilePosted byOptionsPost Date

Effie

Effie Report 6 Sep 2012 21:19

All this afternoon and now this evening I have not been able to get my tree up. For instance when I click Search and put in the name it will not come up and it is very slow so what can be the problem?

Thank you

Effie Lewis (nee Ott)

KenSE

KenSE Report 6 Sep 2012 22:07

First check the FAQs:
http://www.genesreunited.co.uk/help/faqs#FamilyTreeUPDATED

Then look at this thread:
http://www.genesreunited.co.uk/boards/board/suggestions/thread/1309077

If there are no hints in those references that solve your problem then you should contact Genes support
http://www.genesreunited.co.uk/help/contact/support/feedback

+++DetEcTive+++

+++DetEcTive+++ Report 7 Sep 2012 09:18

Duplicate thread

http://www.genesreunited.co.uk/boards/board/suggestions/thread/1309951