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Since new layout

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ProfilePosted byOptionsPost Date


InspectorGreenPen Report 16 Sep 2012 11:00


Internet Explorer 9 will not work with your XP Operating System, only with Vista or Windows 7. IE10, when available will only work with Windows 7.

You can't upgrade further than IE8 on XP, I'm afraid.

However Firefox has no such problem and the latest version (I have FF16) works quite happily on XP - in fact this is what I am using now as I type this message.


Susan Report 16 Sep 2012 09:50

I don't seem to be able to upgrade to IE9 while using XP.

I have treid to.

I have IE8

sue :-(


JustJohn Report 16 Sep 2012 09:47

KenSE How do you find "My Updates"? To be honest, I have seen absolutely nothing that suggests to me site traffic has not almost ground to a stop. Have had one post this last week about a possible contact.

With a 23,000 + tree, have had about 4 or 5 a week at least pre-fiasco. In last 7 weeks 4 in total.

I said some weeks ago that Genes were off for the duration of teh Parliamentary recess. Suspect that is true, apart from Estelle putting on the occasional post from her holiday home. Otherwise, nothing worthwhile since 2nd Aug - and that was the most unrealistic announcement I have ever seen. Compares with "the NHS is safe in our hands"


KenSE Report 16 Sep 2012 08:44

John, I think that the lack of suggestion posts is more to do with it being a very nice day and us having been warned that it is the end of Summer for this year.

I reckon Estelle and co still need another week to read through all the suggestions and come up with a plan of action.

I have notice from looking at My Updates that my contacts have doing many more tree updates this week than last week.


KenSE Report 16 Sep 2012 08:36

The thing is Susan, if your favourite for GR has become set as the sign-in page then you will always have to sign in. Try setting anotheer GR page a your favourite and enter through that.

If you upgrade to IE9, which is simple and free to do, you should be able to use your icons (unless you use the au site) and avoid using Compatibility View.


Susan Report 16 Sep 2012 04:46


I am running IE8 and I always go through my Fav's.

I also have to re- enter into my compatability in tools everytime I want my icons back.

I know it maybe something wrong that I am doing myself but it never used to happen like this.

With all its downfalls I want the old site back PLEASE GENES :-(


JustJohn Report 15 Sep 2012 23:13

Have you noticed on the whole of the Suggestions Board today (15th Sept) there have been only 3 posts - from Susan, KenSE et moi.

I think we are all getting a bit fed up of the lack of any sort of Announcement from Genes about what they intend to do. Even an announcemnt that we all love the new tree and are all busy building up our trees would be better than weeks of ........SILENCE


KenSE Report 15 Sep 2012 13:49

Susan, how do you enter GR?

If you have IE9 and you enter via one of the icons to "My Most Popular Sites" it may always take you to the sign-in page.

If that is the case then, after you have signed in, go to your favourite board and set that as your favourite. Then enter via the favourite and not via the most popular site method.


Susan Report 15 Sep 2012 11:57

I have to log in every time I go to Genes , never used to my computer always remembered me

Is not remembering me for some reason now...any one any idea why.

sue :-|


Treehunter Report 14 Sep 2012 12:36

Thanks Porkiepie i will give it ago. I can see threads most of the time but everything else goes. I logout and in again and manage to put another photo on. But then when i come back on here i have to loginn again even tho i havent logout.

Will let you know how i get on



Porkie_Pie Report 14 Sep 2012 10:05

you may need to go to compatibility view for the Emoticons

Also see my thread

or look at the Family Tree - UPDATED under FAQ in the help section



Treehunter Report 14 Sep 2012 09:51

Since new layout etc i havent been able to see icons post on some threads Even if i log out and but in again its still the same.

Also finding it ver hard to read things as to bright back ground and green or the black writing is to bright as well. Giving me headaches if i stay on to long.

Also cant get anyones updates Also cant do any search for names

Please tell me how i can fix it or if you can do it from your end.

Thank you