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SylviaInCanada Report 23 Sep 2012 04:28

It lookls as though the old saying might be true .....................

slowly slowly catchy monkey

In other words ......................

if you are cautious and patient then you will get what you want and not make any mistakes. but if you are hasty and impatient then you will make a mistake and you will never catch the monkey (otherwise known as your goal)

:-D :-D :-D :-D :-D


Susan Report 23 Sep 2012 06:09


Thank You very much for answering AT LAST.

This is all some of us wanted was an answer from someone in Genes.
IF you did this a few times say once a week we may all get some heart that something is being done but not saying anything is well silly to say the least.
I will go back to my tree and check if it works any better.

Maybe unticking our auto renewal did work after all (as I did and I suspect many

others) nobody wants to leave this site ,I love it and all the friends I have made

but after all we are here to do our Genealogy and build our trees......that has not been possible of late.

Rollo A big thankyou to you far as I can see you have given the members more info in resent weeks on Genes than Genes have ever given and you have helped a lot of people with your dif suggestions on getting this disfuncional site to work.

They should pay you a wage for all the hard work you have done.

Genes have not handled this changeover very well and I for one will not make excuses for them .

Keeping my fingers crossed the tree works smily faces .....if I do the tree is just the same...compatability rise its ugly head again......yes I know you need to download another more up to date browser.

I have changed form a very happy bubbly person to one of a ranting housewife.



JackBunion Report 23 Sep 2012 09:41

I think many have coped with all this stress caused by Phil and hardworking team by not using tree, not using site anymore.

Have not used tree since 2nd August after putting on an average of 250 new relatives a month for over 9 years (yes, that staggered me too when I realised).

Doubt I will ever use it again, as I cannot see any possibility that the changes will give me back the simple tree I want. Now psychologically and permanently destroyed by these exciting new changes. You sound as if you are also going down that road Sue.

Thank goodness I have two cats. One is called Phil and the other is called Moir. Had a visit from the RSPCA on Friday who said that my cats had no connection whatsoever with Genes and I was to punch the wall instead. :-D

I felt so happy yesterday. On my walk in the hills I saw a merlin. Then this lovely creature flew straight at me and tried to attack:-( :-( They're coming to take me away - ho, ho.


Susan Report 23 Sep 2012 11:03


I was just happy to get a response from Genes has been a long time coming.

My speed of tree loading is much faster now so they have done something.

Still have to revert to 75% to see save button when I am in the tree though ...this is a pain :-|

Trying to be upbeat at the moment and not let it get to me.......OH is getting fed up with my bad mood of late :-D

Suex :-D


Thelma Report 23 Sep 2012 11:19

What was that about Ford?

"The aim was right, but the target moved"The Edsel is most famous for being a marketing disaster. Indeed, the name "Edsel" became synonymous with commercial failure, and similar ill-fated products have often been colloquially referred to as "Edsels". Since the Edsel program was such a debacle, it gave marketers a vivid illustration of how not to market a product. The principal reason the Edsel's failure is so famous is that it failed despite Ford’s investment of $400,000,000 in its development.


Susan Report 23 Sep 2012 11:39

Does not sound like such a good comparison does it Thelma.

Lets just stay positive and see what they come up with now they have at least got back to us with some info.

My Auto renewal is still off at the moment and will stay off unless they get this site to work for ALL of it's customers not just the ones with the lastest internet soft wear.



Simon Report 23 Sep 2012 15:36


I echo your comment above:

"Thank You very much for answering AT LAST.
This is all some of us wanted was an answer from someone in Genes.
IF you did this a few times say once a week we may all get some heart that something is being done but not saying anything is well silly to say the least."

The previous comment from Estelle only came after I emailed her personally and told ther that the members were revolting (lol) and needed a message on the boards to show they were being read. As you indicate, as so often in these situations, it is a lack of information that is most irritating and upsetting (ever been in an airport departure lounge when all the departure screens have gone blank?!).

I've been getting severe withdrawal symptons from not adding to my tree and have now resorted to using the horrid new thing but it helps calm my nerves by frequently shooting off 'Feedback' notes to GR telling them of the latest problems I've encountered.

Merlin, eh, nice one. I had a hobby over the garden a few weeks ago.