Why do non-reported threads disappear?

Profile	Posted by	Options	Post Date
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	4 Dec 2012 09:30
	This seems to be an ever-increasing occurrence. This may seem unlike a suggestion, so: I suggest that this glitch in the site is sorted out, please.
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others
Member Since: November 2002 Posts: 311 Send Message	Estelle	Report	4 Dec 2012 14:53
	Hello Joy, Phil and I were chatting earlier about this. He has been monitoring this for a little while and it does look like there is a bug somewhere. He now has to find what exactly it is that is triggering the removal of threads. I'll let you know if I have any further news. Kind regards, Estelle
	Researching: Part of the Genes team and looking for Tooley in Lincolnshire, Sadler in Derbyshire, Rogerson in Yorkshire, Goldstein in Liverpool/Poland.
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	4 Dec 2012 18:09
	Yes, there has been a bug removing non-reported threads for a long time now.
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	9 Dec 2012 09:39
	One lost thread returned by itself recently, but another has gone now; please see http://www.genesreunited.co.za/boards/board/general_chat/thread/1315536
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others
Member Since: November 2002 Posts: 311 Send Message	Estelle	Report	10 Dec 2012 11:38
	Thank you Joy. I know Phil is able to see which threads have disappeared now. Hopefully he can set up something that will enable to the customer support team to be able to restore them for you.
	Researching: Part of the Genes team and looking for Tooley in Lincolnshire, Sadler in Derbyshire, Rogerson in Yorkshire, Goldstein in Liverpool/Poland.
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	11 Dec 2012 08:30
	Thank you, Estelle. Hopefully the one reported missing recently will be restored soon, it had been of help, I understand, to a lot of people.
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	17 Jan 2013 19:21
	Another: craft interest thread http://www.genesreunited.co.za/boards/board/general_chat/thread/1317785?jump=1317785 Email sent to Phil.
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	20 Jan 2013 20:19
	The most recent deleted thread has been restored; thanks to Phil again.
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	19 Feb 2013 16:12
	http://www.genesreunited.co.za/boards/board/general_chat/thread/1319796
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others
Member Since: April 2004 Posts: 24,820 Send Message	Joy Kentish Maid	Report	21 Feb 2013 20:59
	The most recent deleted thread has been restored; thanks to Phil again.
	Researching: Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others

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