Suggestions

I had a request a few weeks ago. On checking, there was no link with my family, but I did some look ups & send a load of information to this person.
Not a word since. :-|

Sherry ~ I have no problem sharing information with others.

SHARING is the word.

But these messages come from people who give no information. I have no idea who they are looking for!

If they SHARED with me, I'll look at the info, if they have a connection I might open my tree, but will not open it if there is no connection. I certainly will not open my tree to the requests from people who DO NOT SHARE.

I have lots of contacts who can see my tree, and I can view many other trees.

In answer to KenSE's question: I had felt sure that I could log in to GenesRe, whatever case I used - and I've just double-checked that that is still the case - but I hadn't tested it against the 'account' section of the website, which you mentioned. It turns out that the password double-check, for the account section, is case-sensitive! I call that bizarre.
Matthew.

I have had some requests to view my tree or wanting information and am only too happy to help. Most people are very friendly and I've had interesting "conversations" with people who are not related! I do think people should reply to messages and I dont mind if it is a negative response, but a reply is only good manners. I am trying to find a connection for one relative (a Smith) so am trying a lot of possible Tree Matches because there is no-one left living for me to ask who she was/is. I know some people just want to add to their trees to get as many people on as possible, but always ask before taking information about anyone. After all, I am able to refer back if necessary to check if I need some information at a later stage.

I dont know why so many people on this site get into a flap when they are asked 'Can I view your tree'. Many people just recgonise a possible ancestor which may give them and you more information. Isnt this what GR is all about? I dont think people are being rude at all its just interest! I have lost count of the times I have been asked to view my tree and I let them because it does no harm at all. Why put ypur family tree on a public website if you dont want anybody to view it. Bizzare!!! Sherry

""this is the only website I know of, where passwords are not case-sensitive""

I have come across other sites where the password is not case sensitive. However are you sure about GR? It doesn't allow me to see my Account if I use the wrong case.

I had thought that this unwelcome change had been introduced by GenesRe, in an attempt to overcome a problem which I - and, I assumed, others - had been experiencing.

I find that fewer and fewer people actually reply to messages. (I've just spent some time pasting old messages into new ones, which begin: Just re-sending my message of [date]. If you don't have time to reply, may I look at your tree?) My initial messages are, I believe, always clear about who I'm researching, and why I'm contacting this particular person about it. In my first few years of GenesRe membership, I discovered a large number of cousins, but it seems to have tailed off noticeably in recent years - and I don't think that can be because I've 'nearly finished my research'! :-D

But it seems from Estelle's welcome comments that the change to the default message was introduced accidentally - which is not welcome. When I worked in IT, any such mistake would have been reversed promptly, even if it meant delays in implementing other benefits. (I sometimes worry about GenesRe's IT support - this is the only website I know of, where passwords are not case-sensitive.)

I do wish that more people would reply to messages, more quickly. But ... if wishes were horses, beggars would ride! Anyway, the sun is shining, and I'm going for a walk on the beach!

Matthew Wilde.

Thanks Estelle, I will be very pleased when the default message has gone :-D

I took a while to respond because I've been away for a few days.

:-D

Thanks Estelle. It's great to see you are reading the boards and taking on board what members would like to be changed.

Gai

Hi Scozz,

I am sorry this hasn't been fixed yet. I can assure you it is on the list of things to do within the next month or so. The way our development team works means that we can't fix this as a one-off.

I am in the middle of double checking all the ways members can contact each other to make sure that they see the correct page. I want to make sure that we are doing this properly at every point of contact.

Kind regards,

Estelle

:-D :-D :-D

<3

Well Scozz,

The computer says no.

Sorry! <3

lol Gai

Can I see your tree please? :-D

Scozz,

You should be feeling very loved that someone else would like to see your tree unlike some of us who are feeling very lonely and unloved


Gai ;-)

It's now almost a month since Estelle sent me the message (as shown on an earlier post)

:-(

As for the permission to view tree message, we have had a look at this and it seems that members are seeing that when searching trees and sending an initial message. This isn't right, they should just see the general message box where they add their own text. We are going to be correcting this.

:-(


In that month I've had many requests to view my tree.

Fed up with them.

GR ~ GET RID OF IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

:-P

Most of the time these people haven't opened THEIR tree!

RUDE!!!!!!!!!

I'm more than happy to help people, and give information, but I don't open my tree to many people. Certainly NOT to people who send these awful messages.

GR subscriptions entitles you to look at GR records (if you pay the right price), it DOES NOT ENTITLE you to see every tree you want.

Estelle said GR would get rid of it........ I wonder if it will happen this year? :-)

PS ~ I got another one this morning. I responded ~ "who are you looking for?" - she replied, with a name, nothing else.

i like them to give me more information on our matches and ask them who they have in common if they only ask to see my tree......
:-)

I don't know why we should have to - but, if you click on the name of the person who has sent you the message (the one in blue/green at the top where it says 'Conversation with xxxx', then below that it says 'With xxxx') it brings up a new screen with information about the person doing the asking - including a line 'Regarding aaaa bbbb (1965)' which tells you who they think they have in common with you.

Yes, I agree, it's not what we, the recipient of these wrtched messages, should have to do. It should be down to the requestor to give us enough detail in their request. I agree Scozz, I never send the bland rude standard message but, like you, I compose my own giving details of the person I am interested in.

Come on GR let's at least have the old version back - or give us a better version that what we have now.

I've done that too

Some replied..... with a surname! No other information.

Some replied with "I think we have some of the same names"

In my opinion, it's NOT up to me to keep asking them questions!

AND... I delete that RUDE message, always compose my own. The default message has my BOARD NAME on it, even though My Account has NO to that option. I informed GR about this months ago, they said they'd fix it, I'm still waiting. :-P

As you said, I'm not holding my breath. Blue doesn't suit me, especially as a face colour :-)

Well, count the days Scozz - just don't hold your breath!

I told GR back in, oooh, September maybe, that these impersonal requests needed sorting. I too get requests to view my tree, giving no information as to why they wat to see it - but that's, partly, the fault of the standard request button. I usually write back and ask who they think they are related to and, then, if they reply with some sensible information I will reply and sometimes let them have access to my tree.