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Details On Tree Not Being Saved

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ProfilePosted byOptionsPost Date

OneFootInTheGrave

OneFootInTheGrave Report 6 Jan 2013 12:02

Hi KenSE according to my browser I am using:-

http://tree.genesreunited.co.uk/V3.3.3, I never followed the link that was given for version 3.3.1

KenSE

KenSE Report 6 Jan 2013 11:46

Are you using version 3.3.3 of the tree? If you used 3.3.1 thr other day it is possible that your browser may still be picking up that version.

Margee

Margee Report 6 Jan 2013 11:46

I hope you guys have your tree on a family tree program on your home computer and not just on GR. I wouldn't take the chance of having it only on GR. Very unreliable!

Alan

Alan Report 6 Jan 2013 11:33

Tried saving them again twice but its not happening.Have reported it.

Alan.

OneFootInTheGrave

OneFootInTheGrave Report 6 Jan 2013 10:04

Thanks Allan,

Glad I am not the only one, I cannot be 100% sure that it is only the marriage that are effected as I am still checking the work I have done over the past few days, notes seem to be there and attachments.

James

Alan

Alan Report 6 Jan 2013 09:53

I have just checked my tree and the two marriages I added yesterday are are not showing today.

Alan.

OneFootInTheGrave

OneFootInTheGrave Report 6 Jan 2013 08:23

Is anyone else having this problem, since the tree problem was supposed to have been fixed I have noticed that sometimes details I enter are not being saved.

I have entered dates and places of various events on my tree for several relations making sure that I save them, and I have now entered these three or four times now. Following the recent problems we have had with the tree, each time I enter them I go back to the records concerned and double check they are there, and they are.

However, when I next log on and load up my tree, again in view of the recent problems we have had with the tree, I go back to the records that I had entered the details on, and surprise surprise, the details I entered have gone :-S

Not a happy bunny as I will now have to check every single thing I have entered since the tree was supposedly fixed :-(

Will also post send this to Support, although I think it would be a good idea to have a "Tree Complaint Board" on here.