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Details On Tree Not Being Saved

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ProfilePosted byOptionsPost Date


OneFootInTheGrave Report 6 Jan 2013 12:02

Hi KenSE according to my browser I am using:-, I never followed the link that was given for version 3.3.1


Kense Report 6 Jan 2013 11:46

Are you using version 3.3.3 of the tree? If you used 3.3.1 thr other day it is possible that your browser may still be picking up that version.


MargaretM Report 6 Jan 2013 11:46

I hope you guys have your tree on a family tree program on your home computer and not just on GR. I wouldn't take the chance of having it only on GR. Very unreliable!


Alan Report 6 Jan 2013 11:33

Tried saving them again twice but its not happening.Have reported it.



OneFootInTheGrave Report 6 Jan 2013 10:04

Thanks Allan,

Glad I am not the only one, I cannot be 100% sure that it is only the marriage that are effected as I am still checking the work I have done over the past few days, notes seem to be there and attachments.



Alan Report 6 Jan 2013 09:53

I have just checked my tree and the two marriages I added yesterday are are not showing today.



OneFootInTheGrave Report 6 Jan 2013 08:23

Is anyone else having this problem, since the tree problem was supposed to have been fixed I have noticed that sometimes details I enter are not being saved.

I have entered dates and places of various events on my tree for several relations making sure that I save them, and I have now entered these three or four times now. Following the recent problems we have had with the tree, each time I enter them I go back to the records concerned and double check they are there, and they are.

However, when I next log on and load up my tree, again in view of the recent problems we have had with the tree, I go back to the records that I had entered the details on, and surprise surprise, the details I entered have gone :-S

Not a happy bunny as I will now have to check every single thing I have entered since the tree was supposedly fixed :-(

Will also post send this to Support, although I think it would be a good idea to have a "Tree Complaint Board" on here.