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ProfilePosted byOptionsPost Date


Gai Report 10 Mar 2013 10:59

Ancestry gave me a link to a document on my Facebook post to help
with the problem.

Shame I wanted to work on my tree this afternoon not tonight.

:-( :-(


SylviaInCanada Report 10 Mar 2013 03:40

:-D :-D :-D

so do I !!!


Gai Report 10 Mar 2013 02:35

Well GR has been pretty good for me and I haven't seen as many error messages
as other members have but I can understand their frustration. I have been trying to work on my family tree on Ancestry today and not having much luck. - Error: 500
Please excuse the inconvenience
There was a problem servicing your request — the details have been automatically logged to our servers.
Please click here to visit our online Knowledge Base and find up-to-date information about any possible website errors we may be experiencing.
There are many other great features for you to try on while you wait — start here.
Check out our other great websites while you wait: - connecting and strengthening families through the World Wide Web. - the oldest and largest FREE Genealogy Site.

Don't you just love the suggestion to check out the other website. I find the suggestion rather funny. :-D


GlitterBaby Report 23 Feb 2013 00:29

Oh bother

Went into my contacts and put a name in the filter box and the error message appeared.


SylviaInCanada Report 22 Feb 2013 23:38

My Threads is usually OK for me ............... all fingers and toes crossed that I haven't jinxed myself now :-)

I estimate that I get the Error message 50-60% of the time when submitting posts on threads

and it is obvious that others are also getting it from the number of double, or even triple, postings that are appearing, as well as comments on various threads.


Kense Report 22 Feb 2013 11:10

I don't think new board users will be affected by the My Threads error messages. It is usually those with about twenty thousand postings or above who get the problem.


Reggie Report 22 Feb 2013 10:54

The most regular error message I have noticed occurs when one clicks on 'my threads'......which totally defeats the objective of having the option

We advise new board users to click on the option to find their 'lost' threads.................waste of time in most instances.


SylviaInCanada Report 20 Feb 2013 19:22


it's ongoing.

as bad, I think, as it ever was


GlitterBaby Report 20 Feb 2013 13:40

I jave been getting error messages when trying to contact the Support Team thru the site.

Click on preview of message brings up error message after error message.


SylviaInCanada Report 17 Feb 2013 00:33

Yes, I am quite well aware that there have been threads galore on the ERROR message when submitting a reply to a thread

It seemed to have been sorted, except for the occasional slip back


I have just submitted THREE messages in about 10 minutes ........... all went to the ERROR message

Last Monday night, about half of the replies I tried to post went to ERROR.

Please, please, do not tell me that we have reverted to the situation when everything was ERROR, ERROR, ERROR!

I still have 4 months left in my sub ........... I would like to have effective use for posting replies to threads, as that is what I do on this site.