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GRRRRRRRRRR --- THAT DREADED ERROR MESSAGE

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ProfilePosted byOptionsPost Date

Mazfromnorf

Mazfromnorf Report 18 Mar 2013 10:16

every time i post but i hit the back button and it has posted but it is very annoying

Cynthia

Cynthia Report 20 Mar 2013 08:17

I have to agree that the Error message have been very noticeable of late.

It also takes an age for my Inbox to open.

Whilst I have a fair number of postings to my name, my Inbox has almost 14,000 messages in it , which may account for the slowness. I'm supposed to be whittling it down, but always find something more exciting to do..... :-)

Joy Kentish Maid

Joy Kentish Maid Report 20 Mar 2013 09:32

Yes, it would be great if GR could fix it.

It really should not be up to members to reduce number of threads (I have deleted some) / messages etc. It is up to GR to get its act together.

Mazfromnorf

Mazfromnorf Report 20 Mar 2013 10:19

I have tried deleting my posts on threads but they dont go

InspectorGreenPen

InspectorGreenPen Report 20 Mar 2013 10:58

Trouble is you would have to delete thousands of messages and or posts before there is any effect on reducing the time out issue.

SylviaInCanada

SylviaInCanada Report 20 Mar 2013 19:29

Maz


that has been a problem for some months!


last year, some people noticed that threads deleted from My Threads do not in fact "disappear" from My Threads



so GR, or whoever, telling you to do that ........................... it just does not work.


Just another little "mix-up", that seems to date back to the last update :-(

KenSE

KenSE Report 20 Mar 2013 20:31

Actually threads do disappear from My Threads if you delete them. It is threads that you contribute to that stay in My Threads even if you delete all your postings on the thread.

SylviaInCanada

SylviaInCanada Report 20 Mar 2013 21:23

Ken

what's that lovely phrase used by politicians ........................



I mis-spoke :-D :-D :-D


I said "threads deleted from My Threads ...."



what I meant to say was "posts deleted from threads showing in My Threads ..............."



.............. those threads, the ones that we have contributed to, are the ones that I think most of us want to get out of My Threads ............. especially if it was just a passing comment that we made.


You could once remove those from appearing in My Threads, by deleting your post(s) .................... but no longer!

KenSE

KenSE Report 20 Mar 2013 22:26

I agree it is extremely irritating that one cannot remove oneself from a thread.

InspectorGreenPen

InspectorGreenPen Report 5 Apr 2013 21:22

This problem comes and goes like the phases of the moon, but appears to be related to the amount of data that the member is trying to process. It takes too long for the servers to handle and inevitably times out with the 'Dreaded Error Message'

What are other members currently doing when it times out on them, or is it currently behaving itself?

Mine most frequent one is when working with Surname Summary, which typically involves sorting by column heading, selecting other member activity for the past 14 days and moving from page to page. First action usually works, second action sometimes then after that it is hit and miss.

InspectorGreenPen

InspectorGreenPen Report 5 Apr 2013 21:26

Other activities which have timed out more than once this past week are

Opening Sent Messages Folder

Posting a Message to another member. Message usually sent ok but fails to return correctly. Temptation is to Backpage and send the message again.

SylviaInCanada

SylviaInCanada Report 5 Apr 2013 21:38

I get timed out at least 90% of the time when trying to post on a thread

I just click on Back as the Error Message says

Then I click on another page in the thread .................. and usually it then shows the message that the post has been successful.


sometimes I C&P the post's contents before clicking on another page, just in case it has not worked ...... do that if it is a long or convoluted post.


I can only open one message per session in My Messages ................... I have to leave the InBox, and then return to open any successive messages.

This was a problem months ago ................ bt it was solved, largely I think by Phil's reaction.

But it is now back.

Posting replies or new messages works fine.


Occasionally My Threads will not open ............. about 10-15% of the time at the moment.



IGP ...............as you say, it is very hit or miss for me, except when I am trying to post on threads.

InspectorGreenPen

InspectorGreenPen Report 5 Apr 2013 22:19

With regards to

"I can only open one message per session in My Messages ................... I have to leave the InBox, and then return to open any successive messages."

I have noticed this too and believe it is a fault with the program which does not refresh the page on returning to your Inbox after viewing the first message.

Another workaround is to hit F5 which will refresh the page and re-enable the link to the remaining messages, but the problem simply returns when you go back to view the next one.

I'll do a fault report to GR over the weekend and see what they say.

SylviaInCanada

SylviaInCanada Report 5 Apr 2013 22:59

oh good ..........

....... I'm glad someone else is getting that Message Box one!!

It's only started again for me in the last few days, say about 10.



Thank you for reporting it.

LaGooner

LaGooner Report 6 Apr 2013 17:24

I am getting timed out the same as Sylviaincanada

Joy Kentish Maid

Joy Kentish Maid Report 9 Apr 2013 09:53

/messages/sent

Five times I clicked before the error disappeared. I had a few minutes to spare luckily.

Joy Kentish Maid

Joy Kentish Maid Report 11 Apr 2013 08:46

http://www.genesreunited.co.za/Boards/Send

InspectorGreenPen

InspectorGreenPen Report 11 Apr 2013 11:21

Re problem being only able to open one message at a time.

For anyone interested, since this was mentioned a few posts ago, I have conducted a series of tests using two different PC's and operating systems, with the following results.

XP / IE8
XP / Firefox 21
W7 / IE10

appear to function correctly, whilst

W7/ Firefox 21,
and also W7 / earlier versions of FF
remains a problem and only able to open one message at a time.

Support have passed this to the technical team to look at and investigate.

SylviaInCanada

SylviaInCanada Report 11 Apr 2013 20:09

IGP

That is very interesting!


I hope the techies will be able to solve the problem!

~`*`Jude`*`~

~`*`Jude`*`~ Report 15 Apr 2013 13:33

Also getting VERY FED UP WITH ERROR MESSAGE nearly EVERY TIME I TRY TO SEND A POST!!!!!!

jude :-| :-| :-|