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RE: Sent messages

ProfilePosted byOptionsPost Date

Stephen_SG

Stephen_SG Report 10 Apr 2014 11:49

Conversation with Community Manager - Shelley
9 Apr 2014
I was given to understand that all persons you have on site are contactable, if it is the case by your understanding that members who may no longer active on the site. It is your responsibility to enable those attempting to make contact by indicating in some manner against individual members beforehand so that the option to attempt to make contact is feasible this will provide an informed basis to work from.

You may feel the need to consult with
Nicky Doran
Head of Customer Services , DC Thomson Family History

DazedConfused

DazedConfused Report 10 Apr 2014 14:08

Wow they are brilliant

I know that there are several trees on here that are held by people who have died and are not being updated etc., by any relatives.

So if GR can contact them, could they please ask my g/grandfather to contact me as I have so many questions that only he could answer or even his father if George is unavailable :-D

SylviaInCanada

SylviaInCanada Report 10 Apr 2014 17:30

hmmmmmmmmmmm


I think that is the message that was sent TO Shelley, not Shelley's reply

It actually makes even less sense than many of GR's messages :-)



Not even GR can contact the other world ..................... unless they have a clairvoyant on staff :-)


Nor can they contact all those members who have changed their email addresses but have not notified GR ................... so all messages sent to them are floating somewhere out there in the wide blue yonder


Nor can they force anyone to reply if that person does not want to reply ............. for whatever reason.

MarieCeleste

MarieCeleste Report 10 Apr 2014 18:09

From GR's terms & conditions, under Section 2 "Genes Reunited's Role" they say

"you acknowledge that we are not and cannot be responsible for the material provided by members whether on the Genes Reunited Service or outside of it"

I would take that to include the sharing of information.

nameslessone

nameslessone Report 11 Apr 2014 08:31

Why start a new thread when this one is only a couple of threads down the board . www.genesreunited.co.uk/boards/board/suggestions/thread/1337785

The OP here is really a continuation of eponymic's postings on there.

nameslessone

nameslessone Report 11 Apr 2014 11:51

If you say so. but to my mind your query is partly covered in that thread.

I think the 'no longer showing' thread was by one of the Grahams.

You state "I was given to understand that all persons you have on site are contactable" . Where have you been told that?

I assume you want Genes to show who is currently active - this has been brought up a number of times. Lots of members will tell you that they do not log off, therefore they would be showing as not active as the last log in was so long ago.
It is only users that no longer have the email address recorded by Genes that are uncontactable. Surely it is not Genes responsibility to ensure that anyone not using the site anymore keep them up to date with their details!

jax

jax Report 11 Apr 2014 16:49

The reason a new thread was started namelessone.was because if eponymic doesn't like they way the thread is going he can delete it

I would think the majority of the 13 million plus members have never paid to use this site.....so why would they care whether they tell GR or not if they change their email address?

nameslessone

nameslessone Report 11 Apr 2014 17:08

Exactly Jax!

Stephen_SG

Stephen_SG Report 11 Apr 2014 20:45

Where as my post gone, i have been out most of the afternoon.

I dont think it will make any difference what is said.



But you may wish to look at this thread that i have placed on the chat board.
http://www.genesreunited.co.uk/boards/board/general_chat/thread/1339361



It is a dam good idea of yours Jax. I will have to remember this.

jax

jax Report 11 Apr 2014 20:54

What ever your post said I assumed you had deleted as usual...

.Never saw it under review unless it was before I came on here of course

MarieCeleste

MarieCeleste Report 11 Apr 2014 21:59

deja vu ......

Stephen_SG

Stephen_SG Report 12 Apr 2014 11:52

http://www.dcthomsonfamilyhistory.com/about/

jax

jax Report 12 Apr 2014 14:26

And the link to D C Thomson page is for what reason?