Genealogy Chat

Another one ?? Will report to Natasha. Sent at 11:47

http://www.genesreunited.co.uk/boards/board/suggestions/thread/1324419?page=2

Disappointed to see that I have not had a reply from the Support Team.
The two threads I suggested to the Team might be trouble have been over the weekend.

Waste of time contacting the Team if they do absolutely nothing

this one has just been dealt with

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1327272

So obviously the Team did not sort out all the posts sent for review


Part of the reply by Natasha earlier this morning
"I’ve checked with customer support and there are no outstanding request reviews"

GB

dont bother will posting anymore ...

The Name and Shame thread OP has been reinstated

I am absolutely struck dumb .......

GR may as well rename this site

The NanaSue Forum

Un bl**dy believable .......

Totally agree Renes.

So reinstating 8 pages of argueing is sorting it......This site always seizes to amaze me :-D

Oh well


Suppose we may as well all hang around to the bitter end


And wave goodbye as Genes Reunited ....

Finally slides own the pan ........

I would like clarification from the Team on a question which will probably get ignored.

One member sends a lot of posts for review but they are put back on site do they get a warning for wasting the time of the Team ? If so how many warnings before the Team take any action?

One members posts a thread which cause a lot of upset to other members so how many times is a member allowed to do this before getting a warning. How many warnings before action is taken.

How long a ban does the Team hand out to members and does it depend on what the ban was for?

Because at the moment a small minority are ruling this site and the TEAM :-P

Oops sent for review again but not by me

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1327272

GR i have my Email and you are wrong their are still out standing reports

They still have not sorted out my thread yet, just one of many.

If GR look at all the reported threads as a whole they will see just what is happening, most reporting and indeed content in several threads are all linked and should be looked at in their entirety


Roy

Got the same ...... Thanks for letting us know


(Although they should have added - don't bother again Renes as we ignore them )


"Management" is not what it used to be ...........


It was not me either ... I was busily responding to my "email "

DISGRACEFUL

A message I sent on Friday at 12:25 has just been replied to at 12:39 today

Standard reply -
I see that our moderation team have now dealt with all outstanding reports and have taken the appropriate action.

That was mine too ........GB

we should know our place ........

Quite interested how long they will take to deal with my post that has been sent for review

If it any quicker that 4 days ..... I shall scream blue murder ......

Come on GR get to grips with this problem or you will be losing a lot of long term and experienced helpers from this site.

The RR is still at it today.

So has any action actually been taken ? I doubt it and the Team will not say who anyway.

The thread "Those out to shame and hurt others why?" has now been removed

http://www.genesreunited.co.uk/boards/board/general_chat

Thank you GR it took some time but at least it has now gone

Roy

Hi everyone,

Our system does tell us exactly how many posts a member reports so we do and we have given warnings to members who excessively request reviews posts that haven’t broken our guidelines. We will also temporarily ban members from the message boards if they break our guidelines, which we do on a case by case basis.

As for bans, we do have a policy that members can receive 2 warnings. If someone receives a third warning they will be permanently banned from the site.

I’m sorry that some request reviews that have been sent to the customer support team haven’t been responded to until today, our team doesn’t work over the weekends. However, as soon as a post is reported it is removed from the site, which generally stops any arguments and problems.

Natasha

Thank you Natasha

Can you please confirm that ALL members that have had 2 warnings for either

excessive RRd s or posting content contravening the guidelines

Does this include the "removal" of inappropriate or offensive threads started by
members ...

i.e. When the OP contravenes the guidelines

Thank you

I have had two warnings...neither warranted it....I have seen far worse and nothing what so ever happens....but if someone is targeting you...you don't stand a chance

Hi Renes,

Generally we don't give warnings to members if threads are removed. However, we treat everything on a case by case basis, so if we felt a warning was necessary, we would give one.

Natasha

Thank you Natasha

So are you saying when members RRd an opening post, as being against the guidelines ..... The removal of which, by the systems parameters, removes the whole thread

The OP receives no warning, for the contravention of the guidelines ...

If this is what you are saying ... I can now see the logic of contravening the guidelines with an opening post ....

And then sitting back and watch the ensuing melee ......

sounds to me some people are immune
sally w :-S