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Top tip - using the Genes Reunited community

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tree problem

ProfilePosted byOptionsPost Date


Angie Report 21 Sep 2013 11:19

not sure if im posting on the right board or if its the problem genes is having or my computer
when clicking on a person in my tree to view the matches iam getting the small hand with a yellow star and a red exclamation mark and it wont take me to the home page with the list of possible matches am I doing something wrong it worked fine until Thursday night

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 21 Sep 2013 12:24

If it was working OK it may be a glitch on the system

Can only suggest you monitor it and if it doesnt right itself then contact Genes about the problem


Angie Report 21 Sep 2013 12:38

thanks Shirley it works ok on the mini tree on the home page


KenSE Report 21 Sep 2013 16:24

It sounds like you need to adjust your pop-up blocker settings.

You probably need to put in the list of allowed sites for popups.