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Error 503 - Service Unavailable

ProfilePosted byOptionsPost Date


AndyTG Report 1 Dec 2013 14:51

I am unable to access Genes Reunited search or message boards on my main desktop and getting Error 503. Everything else on my desk top is working fine, I have posted this from my sons desktop that has no access problems for my account. His machine is still refusing to install a Microsoft 7 patch update, so wonder if this is a possible cause or has anybody any other suggestions? :-(


KenSE Report 1 Dec 2013 14:55

See this thread


AndyTG Report 1 Dec 2013 16:19

I have just got a fix to this problem. Go to home page select Tools then Compatibility View settings, select Add. Cleared :-)


Amanda, Report 1 Dec 2013 17:15

Hi Andrew,

Thank you soooo much, it has been driving me nuts

Kind regards


Gillian Report 1 Dec 2013 17:21

Thank you I too had this problem after updating windows 8 to windows 8.1.
Did as Andrew suggested and it now works fine.


ArgyllGran Report 1 Dec 2013 18:07

Thanks so much, Andrew!
It's been bugging me all day - I found if I refreshed the page, it overcame the error each time, but it was a real pain.


Mollymalone Report 1 Dec 2013 18:34

Thank you Andrew, I have just amended my error with your suggestion.



Sonya Report 5 Dec 2013 14:27

Thanks Andrew - sorted!