Help Centre - Frequently Asked Questions

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How can I pay?

You can choose to subscribe to our site by clicking on the 'Subscribe' link at the top of your homepage. You can pay in several different ways which are outlined below:

Card payments:

You can subscribe online using a credit or debit card. We use Datacash as our online payment company and they use the latest encryption technology with their secure servers so you can rest assured your card details are safe. Once you have entered your card details and paid, we will send you an email receipt and the subscription will be instant.

Postal Payments:

If you would prefer to pay by post, we are happy to accept sterling cheques, postal orders or international money orders made payable to Genes Reunited Limited at our postal address. By clicking on the 'subscribe' link you'll see the different subscription options and you can choose which one suits you best.

Please note, we can only accept cheque payments for full subscriptions. We can't accept cheques for discounted amounts and promotional offers.

If you'd like to pay by cheque then please send your cheque to the following address:

Genes Reunited Accounts,

Gateway House,

Technology Park,

Dundee, DD2 1TP

(Please note that this address is for cheque payments only and no other correspondance should be sent here).

Please write on the back of the cheque or money order Genes Reunited, your name and email address used to register with Genes Reunited.

If you live in Australia you can also pay by cheque. Please enclose a cheque or money order made payable to Brightsolid Online Publishing, Australia P/L. Please write your email address on the back of the cheque together with your name and address. Without this information we cannot process your subscription. New Zealand and South Africa customers, please send an international money order or bank cheque in Australian Dollars only to the following address:

PO Box 101

Stanhope Gardens NSW 2768

Australia

We will send you a receipt when your payment has been processed.

PayPal Payments:

If you would like to pay using PayPal then click on the PayPal logo on the payment page and follow the on screen instructions. As we take a payment instantly then your PayPal account must be linked to a bank account.

 

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