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Penny

Penny Report 10 Sep 2010 10:20

I have sent a message to someone who has a common ancester on their tree but they haven't replied to me. Could this mean that they are no longer a member of genesreunited or would they always get an email message from yourselves then be invited to re-join to read the message? I did want to do it privately rather than on the message board.
I am really keen to contact this person as they are my only link to one side of my family. What do I do next if they don't reply? Please help
Penny

KathleenBell

KathleenBell Report 10 Sep 2010 10:31

Has the message been read? If you look in your sent messages the envelope will still be closed and purple if the message has not been read.

Even if the person is no longer a member they would still get a message from Genes telling them they have a message from you as long as they have not changed their email address.

Sometimes even if someone reads a message they just do not reply in which case there is nothing you can do about it.

(By the way, Genes staff do not read these message boards - it is just other members like yourself).

Kath. x

Flick

Flick Report 10 Sep 2010 10:32

Has the message been opened?

GR notify by e-mail ALL contacts made through the message system..........if the person's e-mail has changed, he/she will not receive the notification.

There is no need to be a paying member to read a message from another member.

If the message you sent has been opened, and you have not had a reply...........there is NOTHING you can do.

BTW......the people using these boards are paying members just like you......

Penny

Penny Report 10 Sep 2010 10:45

Thank you for this info as it's the only message I've ever sent and I noticed it is actually still purple and therefore unopened! I guess I just have to be patient, the person may be away or if not changed their email. I'll have to think of some over way of finding them.
Thanks again
Penny x