Genealogy Chat

No, George, not just you....it's one of GR's stupid 'improvements'

Well i cant see the "help clinc" tab, no matter what i press.

I use IE8 windows 7.

Another problem unless its just me, when i go to read a post say on TTF and then go back to the TTF board it just brings up the surnames relative to name indicated in the post, so all i get is the surnames, so then i have to awitch off the surname filter to see the all the threads.

Probably just me.

George

One improvement is the 'Add your reply' box after the last posting on a thread.

And the Golden Star markings are for those who have signed up as 'advisors', so that everyone knows who they are.

I was using Google Chrome. couldn`t see the help clinic button so loaded Firefox and could.
So I re-opened Chrome and saw a white blank space where the button should be, refreshed the page and it appeared.

Thanks all

I have rebooted a couple of times - to no avail but if I just click in white space under community

The clinic opens

Reply to my queries (very prompt which is good):

We did some Market Research a while ago and one thing that came out of it was that our members who were helping didn’t feel valued. So the idea for the Help Clinic came from that.

We wanted to give a dedicated place for members, particularly newer ones, to come and ask for help. We are going to be closely monitoring all of this to see how it goes. I’d be very interested to hear your feedback after a week or so.
I am sorry you don’t like the star. We just wanted to show recognition for our Advisors.

Reply to my queries (very prompt which is good):

We did some Market Research a while ago and one thing that came out of it was that our members who were helping didn’t feel valued. So the idea for the Help Clinic came from that.

We wanted to give a dedicated place for members, particularly newer ones, to come and ask for help. We are going to be closely monitoring all of this to see how it goes. I’d be very interested to hear your feedback after a week or so.
I am sorry you don’t like the star. We just wanted to show recognition for our Advisors.

I can read the questions but there don't seem to be any replies!

Notice all the posters are familiar helpers!

It is visible on Firefox and on IE. Under the word Community.

If you are still seeing the old page, try pressing F5 to refresh it or shut down and restart your browser.

I am on internet explorer. The help clinic button is not there.

.... still thinking, do I want a star? :-)

Ok all is clear now --------------

Big Help Clinic Button - is on the I.E

but not on FireFox


So much for free choice

I also cannot see any big tab top left.
Alan

Also, interesting to note that posts in the new Help Clinic don't seem to have a reply button (at least not for us non-stars). Probably means that queries posted there will get LESS responses.
Bet they don't publicise that one!!

IGP
Can you give me more directions

I cannot see any big tab top left --- under or beside near what - please


Can see now why they didnt email me lol

Irene

Seeing how many viewed would be good.

I see the icon next to each thread has change and now gives an indication if there have been new posts since you last looked at it. Quite useful on the My Threads - sorry My Thread Participation :-) - so you don't have to remember who or when last psoted on a thread you had input to.
Maybe (just maybe) the technology behind these boards is being brought more up-to-date .

Maybe I shall have half a star because I am thinking about it :-)

Big Tab top left - not on my screen :-(

As I say, failing to see the point of this really. Help clinic link:

http://www.genesreunited.co.uk/boards.page/board/help_clinic

I shall make enquiries of genes and see what is said!

Jan

Just noticed this on the Help Clinic;

"Genes Advisors are not employees of Genes Reunited, they are members recognised by us for their effort and knowledge when helping other members."

Makes me feel that when "us" other helpers help out that we are going to sound as if we know what we're going on about to new members!

Big Tab top left says Help Clinic.....!