Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

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ProfilePosted byOptionsPost Date


Hilary Report 16 Sep 2018 11:54

Hi i saved some records to keepsake and tried to view them...but it saysi have to pay to view them.....Help


Flip Report 16 Sep 2018 13:11

Afraid you do have to pay, if you have paid for a record in the past and put into keepsake or attached to someone in your GR tree once it goes past an expiry date you loose the record.

Best thing is to actually download and save the record to your PC if you want to access it again.


Hilary Report 16 Sep 2018 14:15

Thank you, but rather annoying, saved lots of items this way....


Elizabeth Report 17 Sep 2018 01:29

I thought i'd lost all mine. When I clicked on view my keepsafe there was only 1, so I clicked on view my saved records and they were all there. and I didn't download them