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Top tip - using the Genes Reunited community

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Adding a photo to a profile?

ProfilePosted byOptionsPost Date

Rosemary

Rosemary Report 13 Nov 2021 09:13

Can you please help me with adding a photo to a profile please? I am using an Apple iPad. Sometimes, I am successful and other times I am not. Any suggestions would be greatly appreciated.

ArgyllGran

ArgyllGran Report 13 Nov 2021 13:50

Welcome to the boards, Shelley.

Assuming you mean adding a photo to the details of a relative on your tree on GR -

I think there's a glitch on GR at present.

The instructions are here:
https://www.genesreunited.co.uk/help/faqs?key=445

However, when I tried it just now on my laptop, nothing happens when I click on "Photos" and then "Upload".

(I have no experience of an Apple iPad, but assume it should work in the same way on any device.)

You can ask GR about it :
support@genesreunited.co.uk

They usually reply within 3-5 working days.

ErikaH

ErikaH Report 13 Nov 2021 14:03

I’ve just uploaded a photo to GR on my iPad

Followed the prompts and it worked immediately