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Computer help Please

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ProfilePosted byOptionsPost Date

Margaretfinch

Margaretfinch Report 18 Apr 2009 12:43

I was printing a photo from an email and now I can't get the printer to stop printing the image I have 11 now please help

Margaret

Researching:
Finch Weathersfield Essex. Poole Haverhill Suffolk.GoodchildSouth Ascot BerkshireFry Wilton Wiltshire Goddard Laverstock Wiltshire Grayston Suffolk

Margaretfinch

Margaretfinch Report 18 Apr 2009 12:52

Thank you so much I have pulled the plug

Margaret

Researching:
Finch Weathersfield Essex. Poole Haverhill Suffolk.GoodchildSouth Ascot BerkshireFry Wilton Wiltshire Goddard Laverstock Wiltshire Grayston Suffolk

Mauatthecoast

Mauatthecoast Report 18 Apr 2009 12:56

Go into control panel,.click on scan/printer., look to see if there's a'queue' for printing...delete
Hope I've explained clearly.

Researching:
In my own little world where everybody knows me... ..... best thing about happy memories is making them....

InspectorGreenPen

InspectorGreenPen Report 18 Apr 2009 13:24

Plugging out and back in might not work. It will just start printing again.

Try cancelling the queue as Mau has suggested, but if this doens't work either (XP for some reason doesn't always let you cancel a print job) then go to Control Panel, Performance & Maintenance, Administrative Tools, Services.

Scroll down until you come to Print Spooler and Click on it. Then on the left hand side, click Stop the Service. Then click on Start the service.

Margaretfinch

Margaretfinch Report 18 Apr 2009 13:44

Well I pulled the plug on the printer plugged it back in wrote a letter and printed it off and that is all it printed so hope I have sorted the problem thankyou all

Margaret

Researching:
Finch Weathersfield Essex. Poole Haverhill Suffolk.GoodchildSouth Ascot BerkshireFry Wilton Wiltshire Goddard Laverstock Wiltshire Grayston Suffolk