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WHO HAS NOT RENEWED HER MEMBERSHIP, HAS BEEN GETTING MAIL FROM GR SAYING THAT A CERTAIN MEMBER IS A HOT MATCH.
THIS HAS ONLY OCCURED SINCE HER MEMBERSHIP ENDED.
SHE ASKED ME TO CHECK ON HER BEHALF IF THIS PERSON WAS ON A TREE, OR COULD BE SEEN ON THE TRYING TO FIND BOARD, WITH THE NAMES OF THE PEOPLE GR SAID MATCHED HERS.
SHE MANAGED TO FIND THE SO CALLED HOT MATCH AND THEIR MEMBERSHIP NUMBER, BUT DOES SHE HAVE TO REJOIN TO GET ACCESS TO THIS PERSON?
SHE HAS ASKED ME FOR HELP.
CAN ANYONE ADVISE PLEASE
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Hi Vods,
Here's the info in the T &Cs regarding free membership. I think the answer is, they would have to rejoin.
Steve.
(A) Free Members
(i) Core Service Use and Benefits for Free Members.
Free Members may:
(a) use the free facilities available on the Genes Reunited Service to add all or part of their family tree;
(b) search for individuals using criteria specified by the Genes Reunited Service;
(c) receive email messages sent by Standard and Gold Members. These will be sent to your registered email address and can be viewed in the Message Centre on the Genes Reunited Service.
(ii) Non-Core Service Use and Benefits for Free Members.
Free Members may also:
(a) upload photographs and videos. If any photograph or video contains the image of a living person, the member uploading it must obtain the prior consent of that person to the photograph or video appearing on the Genes Reunited Service; and
(b) opt to receive our newsletter or personalised notification emails relating to individuals listed in the Genes Reunited Service or in census records which appear to be a reasonably close match to people included in your family tree.
For full details about our email communications with you please see our Privacy Policy.
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I first discovered Genes Connected very early in the millenium and I created my tree on it. I received Hot Matches and contact from people, same as I do now.
In 2004, I was contacted by GR and the way I understood it then, I thought I had to pay to continue as a member and for using the site, so I did - but nothing at all changed for me until last Christmas, when I became adventurous and started clicking on other headings - including Community.
I still couldn't get any information without paying for credits - which I did, but found that I had to use them up within seven days and that doesn't suit me - I like to 'dabble' in family history, a little at a time - not be forced to stay with it in order to use up the credits within the required time-frame.
As I see it, I have been a paying customer since 2004, but the only thing I have gained by being a financial member, is that other members have helped me when I've had a query - and, of course, the chance to say my piece on the boards! A member of my family has now joined and is doing her father's tree - but she hasn't paid anything and I see no reason why she should, when I can make any enquiries for her!
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Vods and I have talked about this -- if the person has received messages from a GR member, she can reply to those messages even if she is no longer a paying member of the site.
Non-paying members can reply to messages, they just can't initiate PM contact.
She shouldn't have to rejoin, I think. She's just a non-paying member when she doesn't renew her paid membership.
I was the same a Berona -- was a paying member for ages before I got bored enough one day to click on Community. ;) Thank goodness one of the first threads I saw was about how to use My Threads! Up until then, I had contacted people with shared ancestors, from tree searches or hot matches, and that was all.
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