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Computer help plzzzzzzzzzzzzzzzz

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TeddyWelshGirl

TeddyWelshGirl Report 23 May 2009 10:56

My internet keeps freezing I use Sky, I am also using Kaspersky anti virus, I am not computer minded at all, it is so frustrating any help would be appreciated.

Thanks

ShimmsRedRoseAndMistletoe

ShimmsRedRoseAndMistletoe Report 23 May 2009 11:04

Hi TWG

I use Norton, had the same problem had to do a comprehensive scan which seemed to sort it out.

I now use Firefox, Internet Explorer caused my poota to freeze too.

Perhaps try crashing your poota, that might help.

Hopefully Stevie or Surf Monkey will be around soon, they always help me. xxx

TeddyWelshGirl

TeddyWelshGirl Report 23 May 2009 11:08

Thanks Shimms, this Kaspersky is really complicated to use wish I had stuck to Mcafee

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 23 May 2009 11:20

has your PC downloaded Internet Explorer 8 as this is causing no end of problems to some. My PC keeps freezing and sometimes wont load the home page./ I use Norton and it does a weekly scan but hasn't found anything wrong. Internet Explorer seems to be the problem till they sort out all the creases.I just keep sending the error reports in the hope that updates will do the trick eventually. I am on Virgin media Broadband

Researching:
Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957

TeddyWelshGirl

TeddyWelshGirl Report 23 May 2009 11:24

Hi goodmorning, no I've not downloaded the new internest explorer, I read somewhere on these boards about the problems with it so I didn't bother, my antivirus is finding things but I am not sure how to get rid of them, I am reading the user guide but it may as well be Klingon lol

TeddyWelshGirl

TeddyWelshGirl Report 23 May 2009 12:52

Am still trying to fix it !!!!!!!!!!!!!!!!!!!!!!!

MrDaff

MrDaff Report 23 May 2009 14:22

I use Kaspersky as well... and it will not allow me to update Internet Explorer... and some of the Windows stuff as well.... but I have somehow managed to set it so that it gets rid of anything... more by luck than judgement... hubby uses McAffee, and has had to search out the updates Kaspersky says are not very good, lol....

I also find that if I use CCleaner, and also do a manual full sweep on Kaspersky as well as the scheduled ones.... it stops juddering and sticking and starts playing properly again, lol I am Sky as well.... but had the same with BT when I was with them.

Love

Daff xxxxx (ps, I don't know if all that I do is necessary... I just follow the same procedure cos it worked the first time I tried it... it might only have been one of the procedures that sorted it.... but I still follow my ritual, lol ;¬))

TeddyWelshGirl

TeddyWelshGirl Report 23 May 2009 15:09

Daff forgot to mention I use Advanced System Care, it is free to download and use from IObit.com it is really good.

xxxxx