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Top tip - using the Genes Reunited community

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Is GR site playing up again?

ProfilePosted byOptionsPost Date

Annina

Annina Report 5 Jun 2009 16:08

Grannie, I just tried to access my tree and failed, will try again later, or throw my lappy out of the window !! To all kind helpers, it is no good at all helping in computer speak,some of us are thick and don't understand a word, could you in my case , pretend that we are five yrs old, I promise that I won't think you are patronising me.

James

James Report 5 Jun 2009 15:55

I found by going into contacts and clicking on a name in your tree it brings the tree up

James

AuntySherlock

AuntySherlock Report 5 Jun 2009 15:11

I've pinched this and pasted it from another board for you.

Acknowledgement to Brinsley for expertise.

I am told this works. If it doesn't there's not much else you can do but sit in the corner and sulk, or slash your wrists, or contact GR - all of which are equally futile.

"
This question is coming up quite a lot these days.

It seems that in many cases it is a problem with your browser failing to download the page properly. Try the following:-

First of all press F5 to refresh the page.

If still no luck then clear your temp files and try again.

Shutting down your pc altogether then rebooting has worked for some."



ann

ann Report 5 Jun 2009 15:00

Been trying to get into my tree and cant.Cant get into nobody elses trees either? Annie