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ancestry help please

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tinkers

tinkers Report 8 Jun 2009 10:47

thanx kate

ive cancelled online and got the email saying so but didnt want to phone as i wont be able to hear what they are saying lol

Kate

Kate Report 8 Jun 2009 10:42

I don't think you do - when I cancelled mine I got a cancellation e-mail but I didn't get an e-mail invoice from them as though they'd renewed it anyway so I assume the online form you can fill in counts as contacting them.

Hope that helps.

tinkers

tinkers Report 8 Jun 2009 10:17

hello

my subs are up with ancestry on thursday and i got the renewal email from them and have decided i dont want to renew i have canceled my subs online im wondering do i have to phone ancestry as well

thanx