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Top tip - using the Genes Reunited community

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Anyone having problems viewing their trees???

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ProfilePosted byOptionsPost Date

photocruiser

photocruiser Report 29 Jun 2009 06:39

Still no access, nearly 72 hours later. Lets hope they can sort it today!!!

Julie

Julie Report 27 Jun 2009 14:50

hello i to having problems looking at a family tree i thought i done some thing wrong i hope they can sort it out soon


julie

LittleWhiteDove2022351

LittleWhiteDove2022351 Report 27 Jun 2009 14:01

Hiya,
I can't get on anybodies but my own either!

We get this weekend off then. LOL

Tricia xx

CrazyDaisy

CrazyDaisy Report 27 Jun 2009 13:58

Hi
I think we must all be having this problem, there is already a thread on the tips board about it.

Researching:
Bates, Washington, Bascombe, Richards, Pittman, Melmoth, Watts, Hatch, Campbell.

Deborah

Deborah Report 27 Jun 2009 13:46

I've reported this but the support dept don't do weekends so don't hold your breath on getting this fixed

Deborah

Deborah Report 27 Jun 2009 13:36

No you're not alone - I have exactly the same problem. It's very poor service as the admins must have noticed by now, yet the site error page gives no useful information.

photocruiser

photocruiser Report 27 Jun 2009 13:33

Hiya, is anyone experiencing problems view their trees? I keep getting a 'Site Error' message. It seems the only tree I can view is my own. It was OK at 1300 yesterday (26 June) and I have not been able to view any since I next tried about 1600.
Am I on my own here or have I done something terribly wrong. Please can anybody help!!!!