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Communication from GR

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ProfilePosted byOptionsPost Date

Wildgoose

Wildgoose Report 22 Jul 2009 09:43

Thanks, Ann. I will do that today.

For the last two years I have said I will not renew but at the last minute someone always pops up out of the woodwork and I find another cousin!

Regards

Janet

Researching:
Northampton/Blisworth Northants/Hinderclay Suffolk

Janice

Janice Report 22 Jul 2009 09:41

Errrr....... what communication from GR?!

AnninGlos

AnninGlos Report 22 Jul 2009 09:40

How are you contacting them? Via the contact us slot?

Try sending them another message via contact us, and put at the top.
"FOR THE ATTENTION OF ESTELLE"

Sometimes this works, then go an and say you have had no response to previous e mails and you consider this unprofessional etc etc. and ask why they didn't contact you regarding your fees.

You can only try and, yes, sometimes it is like banging your head against the proverbial brick wall.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

Wildgoose

Wildgoose Report 22 Jul 2009 09:32

Hello everyone; I don't usually post on this board but I often read posts in case I can help someone. I would be interested to hear of other people's experience with communication from GR. We changed our email address this year and since then I have not been alerted about answers/queries from GR members via email as I used to be so I have to check back every day. Also, they didn't tell me my sub was due to expire. I didn't find this out until I tried to view someone else's tree. I have changed my email on my profile and contacted GR about these problems but have had no answer.

Regards

Janet

Researching:
Northampton/Blisworth Northants/Hinderclay Suffolk

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