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Do you wish to suggest ways to improve this site?

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ProfilePosted byOptionsPost Date

KathleenBell

KathleenBell Report 24 Sep 2009 14:39

Most deleted posts are deleted by the poster themselves for various reasons i.e. if the information they have found has already been added to the thread.

Any posts deleted by GenesReunited are only deleted after an ordinary member complains to GR about something which goes against GR's rules.

Kath. x

Lin

Lin Report 24 Sep 2009 13:38

So if there are no moderators who deletes the unsuitable posts which I have seen a few times?

Perhaps most of us are pretty safe here, I used to be a moderator and so I understand the concept and what goes on behind the scenes. But volunteer moderators are a good thing and can help the system run smoothly.

I also think we have to suggest ways to improve the site and not ask the site managers to do something which is beyond their control. i.e. the way the Census records are laid out.

Lin

Bobtanian

Bobtanian Report 24 Sep 2009 13:29

Matching place of birth is difficult, the only way, I can see around the problem is for that field to have a dropdown menu of legitimate place names.( and a worldwide list, would be vitually endless?)
not forgetting that places 200 years ago, may be known by different names today,
and also many believed Places of birth are probably a " educated " Guess anyway.

A person believed to have been born in Bethnal Green could loosely have been born, london, B green ,middlesex, uk, england, GB or anywhere similar.

I (Mea Culpa) have sometimes put UK just to fill in that field, but now I may have found Hackney to be the nearest area name......
Bob

blackrose

blackrose Report 24 Sep 2009 13:08

I am constantly irrated by hot matches - having a smith on tree I am inundated with non matches. If you give a place of birth surely they should match to that or at least county. I cant be bothered with rest. If they could give you to optional lists - one 5 star matches and other everything below then you could please yourself as to open

KathleenBell

KathleenBell Report 24 Sep 2009 12:44

I must say that I don't have any problems with the speed of pages changing etc., although I do have a very fast broadband speed.

I just find the site doesn't seem to get so many people coming on to it these days so the threads themselves move quite slowly.

Moderators would be a great idea, but can't see it happening any time soon.
Even if you send complaints to GR you tend to get standard or automated replies.

As McAnne says, lets hope the new owners will improve the site without changing it so radically that we don't know what we are doing!!

Kath. x

MrDaff

MrDaff Report 24 Sep 2009 12:41

I reckon I get a pretty good deal for a tenner a year, lolol, although I know some folk pay double that. On the whole, I am ok with the site... there are glitches every so often, but there are on other sites I belong to, as well... I do agree that this site often runs very slowly, and would like a mention from the powers that be if there is any site work going on that could cause a problem with access... I think more people would be happier if that were the case.

Love

Daff xxxxx

McAnne's Gahan-Crazy

McAnne's Gahan-Crazy Report 24 Sep 2009 12:31

Well now that GR has been sold off by ITV to a 'proper' genealogy company, why not wait and see what changes that brings first??



ps - there are NO moderators on this site

BarneyKent

BarneyKent Report 24 Sep 2009 12:27

I am reasonably happy with the service I get for what I pay. However there is one gripe and that is about hot matches. It takes me ages to delete those that are not relevant and if GR put a location filter, maybe by county or distance, (say 25 miles) it would save a lot of work. I can understand Joe Bloggs 1880 London being Hotmatched with Joe Bloggs 1880 Middlesex, I can also understand Josephine Bloggs 1920 Newcastle being Hotmatched with Josephine Bloggs 1920 Co.Durham, but Joe Bloggs 1870 Cornwall hotmatched with Joe Bloggs 1870 Yorkshire is ridiculous.

Bobtanian

Bobtanian Report 24 Sep 2009 11:55

a less tedious way of deleting contacts, messages, old thread posts, would be nice.......
Bob

and in the older days were we not able to see our actual Posts, instead of threads which contained our postings?

Bob

Persephone

Persephone Report 24 Sep 2009 11:35

I thought I encountered most of my problems because we are not on Broadband. I too find it slow to load and at one point I was not getting full dates just the year of birth or death from other trees, whereas before I was getting day and month and year. I sent in a complaint asking if they had changed the format or was it their software at fault. They said they would get back to me - they didn't get back to me, however, they corrected the fault. I now have to sit and wait for the plant to water and germinate and grow etc before I get into my tree which does take an age.

I also would like them to get a software package that can link up people a lot better.
At the moment it is not possible to link up someone who appears twice in a tree, for example, brothers and sisters who married each other, or cousins who got married in my tree. I have to enter that person twice or leave one person out of one family and just put them in the other family as a spouse. It is not satisfactory – the total number of people in my tree is false because some are in there twice.
It obviously can be done as I have seen trees where this has happened but they have downloaded their information on to Genes from another site.

That any good to you Lin.

Perse

Lin

Lin Report 24 Sep 2009 10:13

As some of you may have seen I am very unhappy about the service I received for the money I paid to GR.

If the moderators on this site are interested I would like to suggest you write down ways you would like to see the site improved. Maybe your comments could be sent to the web designers.

Apparently I am not the only member who has problems and we are sure it is not our computers as they work very well on all other web sites.

So please do put forward your complaints and back it up with idea - please try not to be totally negative but helpful.

I just want the pages to load promptly and not lose information I have clicked on to. Maybe someone could look into this and tell us why the site is so slow. This will surely lose members eventually because of this problem. My messages keep jumping about the page too. Can someone tell us why.

Eventually when we have enough suggestions I will e-mail a link to the contact page.

Thanks

Lin