General Chat

Hi anyone else having problems with my bookmarks
Every time i have saved a thread
It doesnt
Anyone else having this problem

PP Just tried to bookmark this thread and you are right it didn't work. I will contact GR and tell them in case they don't know, maybe you could also.

I reported this problem last night and got following today:

Dear Julia

Thank you for bringing this to our attention.

I have just tested this and have been unable to recreate this problem.
If the error persists, I would be grateful if you would let me know which operating system and browser (and version of that browser) that you are using to access the site in order that I may attempt to recreate this issue and further investigate for you. If you could also give me step-by-step details of what is happening when you try to do this it would be really helpful.

Many thanks in advance of your co-operation.

Best regards,


Laura
Genes Reunited Support Team


Not had time to respond yet as just logged in

Hi Ann will do it now

I have contacted them.

Me too

I still can't get it to work so have replied to Laura's earlier e-mail and also directed her to this thread.
Let's see what happens

Strange nobody else has commented though. do you both use Firefox as a browser, it has just had an update, I wonder if that is the problem.

Ann, I use Internet Explorer

I have just tried bookmarking this thread and it isn't showing up in "My bookmarks" .

Will contact GR

Hi
i use Internet Explorer too not heard from them yet will let you know as soon as i do :(

Dear All

Hello

Me too!

I can't seem to bookmark any post at all.

Gremlins in the works.

Take care
Best wishes
x

Bookmarking definitely is not working. Yesterday it was invalid thread and deleted post that was being put in threads; that is almost sorted, except some posts were removed that should not have been. Today, the glitch / error in the site concerns bookmarks.

Hi Everyone got this reply today

Dear Wendy Thank you for bringing this to our attention. I have just tested this and have been unable to recreate this problem. If the error persists, I would be grateful if you would let me know which operating system and browser (and version of that browser) that you are using to access the site in order that I may attempt to recreate this issue and further investigate for you. If you could also give me step-by-step details of what is happening when you try to do this it would be really helpful. Many thanks in advance of your co-operation. Best regards, LauraGenes Reunited Support Team

have tried to bookmark again and still nothing so dont know what the answer is it worked okay before they started updating the site :(

Pleased I've seen this thread, I thought people had been deleting threads I'd bookmarked, lol.

It still isn't working for me either.

I'm using firefox, latest version and Windows 7.

It does come up that the thread has been bookmarked after clicking bookmark this but it's not in the bookmarks when you go back to check.

I'll also contact them but suppose I'll get the same reply.

Christine

Yes PP I have had that reply too. I think I will direct them to this thread, maybe you could as well.

Hi Ann will do it now
cant understand why its not working it was before they decided to revamp the site

I'm having problems with this also. When I click on Bookmark this, it says that it has been bookmarked, but when I go to bookmarks, there is nothing there.
Also, I am today, having trouble viewing a persons tree. I have looked at it once this morning, but just now I went back to it, and I couldn't get into it again. Yesterday, it wouldn't let me look at any 'view trees'.
Julia in Derbyshire

yeh i dont no how to do one lol xx

latest message from GR today says it's a "bug" that they're trying to fix......