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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

ChristineinPortugal

ChristineinPortugal Report 24 Feb 2010 18:45

I discovered the add button now works and if you type in that box the font is a lot bigger.

Christine

 Sue In Yorkshire.

Sue In Yorkshire. Report 24 Feb 2010 15:50

I just had a reply from GRteam and they have give the bug a number on my reply...

AnninGlos

AnninGlos Report 24 Feb 2010 15:45

Just picked up a tip from Chat. Did you know the add button now works?

AnninGlos

AnninGlos Report 24 Feb 2010 15:07

If you want to increase the font size hit control and the plus sign. To decrease again control and minus sign.

ChristineinPortugal

ChristineinPortugal Report 24 Feb 2010 15:01

I had the same reply from them and it's now working but they seem to have changed the font size in the threads.

It's a size smaller but the deleted post just above Julia the font is bigger and much bigger in the box when typing this reply.

Why can't they leave things alone.

Christine

AnninGlos

AnninGlos Report 24 Feb 2010 12:03

Yes, seems to be OK now. They obviously didn't know it wasn't working.

PollyPoppet

PollyPoppet Report 24 Feb 2010 12:00

Its working for me too

Julia

Julia Report 24 Feb 2010 11:51

Working for me now, at the moment. Fingers crossed
Julia in Derbyshire

Elisabeth

Elisabeth Report 24 Feb 2010 11:49

I think it is working now.

Elisabeth

AuntySherlock

AuntySherlock Report 24 Feb 2010 11:43

I am on genesreunited.com.au

and having the same problems.

AnninGlos

AnninGlos Report 24 Feb 2010 11:42

They have passed it to the techies and thank us for our patience while they try and fix it. I sent them this thread to look at so they know there are a few of us affected. Guess we just have to be patient now.

TheLadyInRed

TheLadyInRed Report 24 Feb 2010 11:40

latest message from GR today says it's a "bug" that they're trying to fix......

Ladylol Pusser Cat

Ladylol Pusser Cat Report 24 Feb 2010 11:06

yeh i dont no how to do one lol xx

Julia

Julia Report 24 Feb 2010 10:32

I'm having problems with this also. When I click on Bookmark this, it says that it has been bookmarked, but when I go to bookmarks, there is nothing there.
Also, I am today, having trouble viewing a persons tree. I have looked at it once this morning, but just now I went back to it, and I couldn't get into it again. Yesterday, it wouldn't let me look at any 'view trees'.
Julia in Derbyshire

PollyPoppet

PollyPoppet Report 24 Feb 2010 10:11

Hi Ann will do it now
cant understand why its not working it was before they decided to revamp the site

AnninGlos

AnninGlos Report 24 Feb 2010 10:00

Yes PP I have had that reply too. I think I will direct them to this thread, maybe you could as well.

ChristineinPortugal

ChristineinPortugal Report 24 Feb 2010 09:14

Pleased I've seen this thread, I thought people had been deleting threads I'd bookmarked, lol.

It still isn't working for me either.

I'm using firefox, latest version and Windows 7.

It does come up that the thread has been bookmarked after clicking bookmark this but it's not in the bookmarks when you go back to check.

I'll also contact them but suppose I'll get the same reply.

Christine

PollyPoppet

PollyPoppet Report 24 Feb 2010 08:51

Hi Everyone got this reply today

Dear Wendy Thank you for bringing this to our attention. I have just tested this and have been unable to recreate this problem. If the error persists, I would be grateful if you would let me know which operating system and browser (and version of that browser) that you are using to access the site in order that I may attempt to recreate this issue and further investigate for you. If you could also give me step-by-step details of what is happening when you try to do this it would be really helpful. Many thanks in advance of your co-operation. Best regards, LauraGenes Reunited Support Team

have tried to bookmark again and still nothing so dont know what the answer is it worked okay before they started updating the site :(

Joy

Joy Report 23 Feb 2010 22:16

Bookmarking definitely is not working. Yesterday it was invalid thread and deleted post that was being put in threads; that is almost sorted, except some posts were removed that should not have been. Today, the glitch / error in the site concerns bookmarks.

Elizabethofseasons

Elizabethofseasons Report 23 Feb 2010 20:53

Dear All

Hello

Me too!

I can't seem to bookmark any post at all.

Gremlins in the works.

Take care
Best wishes
x