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Genes Reunited don't want subs renewal!
| Profile | Posted by | Options | Post Date |
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Ian | Report | 2 Mar 2010 17:26 |
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Since joining the site I have sent about 5 various messages to people who seem to be researching names associated with me. Not one of them has even opened the message, let alone replied! So I have sent a message to the Genes Reunited people suggesting a method of them directly emailing recipients, so they know to check their messages, and as an added bonus, if they have left the site it might encourage them back on. Guess what? Genes Reunited haven't even bothered to reply to me! It seems that once they have your subs, you can go hang, apparently. I'll remember this when time for renewal of subs comes along....there are plenty of other sites scrabbling about for my hard earned money. |
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AnninGlos | Report | 2 Mar 2010 17:30 |
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I have to say Ian that whenever I have sent a message to GR Admin I have always had a reply, even if it was just an acknowledgement. |
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Rambling | Report | 2 Mar 2010 17:30 |
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It is very frustrating, but to be fair even if GR did contact by email, a large proportion of those 'old' members might have changed email address in the intervening years. People join for 6 months, do what they can in the time and then don't renew hence the unopened mail, but their name stays on here anyway. |
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ChristineinPortugal | Report | 2 Mar 2010 19:05 |
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GR send an email to tell people they have received a message and messages can be replied to even if they are only a free member but the thing is that some people change their email addresses and don't notify GR. |
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Helen in Kent | Report | 2 Mar 2010 19:11 |
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Hi Ian, GR have always replied to me. |
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Ian | Report | 3 Mar 2010 11:15 |
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Thanks for the replies, everyone. I agree that some people change their email addresses, but only a small proportion, surely? Anyway, I'll continue until it's time to renew, but I'll certainly consider other sites. I thought that GR would welcome a chance to promote further site usage. |
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Bobtanian | Report | 3 Mar 2010 11:33 |
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I have several rellies that in the past have made multiple entries under different membership numbers..... |
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AuntySherlock | Report | 3 Mar 2010 12:31 |
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Hi Ian, May I please clarify one thing for you. |
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Cynthia | Report | 3 Mar 2010 12:58 |
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It's true Ian! Just post the details of the Lax family on the Trying to Find board, and I guess the helpers will be scrabbling all over it because it's an unusual name and they love a challenge! They'll be scouring the census and various index before you can hit the submit button!! |
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Kat | Report | 3 Mar 2010 13:11 |
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Don't give up as the others have said. |
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pamela457 | Report | 3 Mar 2010 22:33 |
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Hi Ian. |
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Huia | Report | 3 Mar 2010 22:59 |
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The one thing I will say in Ancestrys favour is that if you subscribe you can see a persons profile and it will tell you when they last visited the site, e.g. 'yesterday' or 'over 6 months'. With the latter you know it is probably a waste of time to contact them. |
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Jill 2011 (aka Warrior Princess of Cilla!) | Report | 3 Mar 2010 23:07 |
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And GR only send you an e-mail to tell you if you have a message if you opt for it to do so. You might find some members have not chosen this option so won't know they have mail unless they come back to the site ... |
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Lesley | Report | 3 Mar 2010 23:14 |
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The person with the most hot matches had never returned a message so I can only assume that she no longer visits GR or is a member. Now though, because of my research and contact with others she is no longer the one with the most hot matches. |
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maggiewinchester | Report | 3 Mar 2010 23:56 |
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Some people can't reply, because they are no longer 'here'! |
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SylviaInCanada | Report | 4 Mar 2010 05:40 |
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Ian |
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Cynthia | Report | 4 Mar 2010 09:59 |
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The really frustrating thing about this site, is that GR only let you know when you have a private message - they do not let you know when there are replies on your thread. |
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Ian | Report | 4 Mar 2010 14:41 |
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WOW!!!! Thanks everyone for the messages. As you will have realised I'm a bit of a GR Virgin, so maybe I was being a little hasty! I'll do my best to "get acquainted" with you all eventually, and naturally if I can help anyone with their research, I'll do my best. Once again thanks. |
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