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Hot Matches Admin

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ProfilePosted byOptionsPost Date

Anthony

Anthony Report 20 Jul 2010 09:44

I too am very disappointed with what has been done to hot matches, and had posted my own thread last month.
I see that this months Hot Matches are no better. All my previous contacts have now gone, and all I am offered are of one family name only. So it is of no use to me now at all, pity. Having contacted Genes last month, I am still awaiting even an acknowledgement, I wont hold my breath on getting it resolved.

Huia

Huia Report 19 Jul 2010 22:10

I have just received notification of my Hot Matches. When I came onto GR there was no hot match beside the words. I looked through all the pages and not a single hot match to indicate the new ones. One of the examples in their email gave 3 names that allegedly were hot matches with mine but I have never heard of those 3 names.

Most disappointing and frustrating.

Huia.

Mauatthecoast

Mauatthecoast Report 19 Jul 2010 19:18



and Genes if you read this please do something about the pages!!.... slipping and sliding up and down I'm beginning to feel like the nodding dog on back of car seat :O(

Jean (Monmouth)

Jean (Monmouth) Report 19 Jul 2010 19:11

Thats the first time I have seen Genes acknowledge a fault!

Howard

Howard Report 19 Jul 2010 13:05

Hi Genes

I didn't realise it was a bug but why can't we have a simpler way of sifting and deleting, the earlier methods were more efficient than the current, surely you can produce a list that indicates a birth place and the number of matches on the tree, with a discard button beside each match, then we wouldn't have to keep tooing and frowing. The info fields are already there so pulling them together should be simplicity itself.

I agree about the other bugs, even typing these messages lags and the cursor gets lost, thats why I don't bother using it as a rule.

Moan over. Regards to all

Howard

Julia

Julia Report 19 Jul 2010 11:37

Yes Rex, I agree. Since when has Whittlesey Cambs. been in Western Australia. I despair sometimes. Only match I have every had is with a distant rellie, whose information is what I gave him to get him started.
Julia in Derbyshire

Rex

Rex Report 19 Jul 2010 11:22

I believe that when the computer comes up with the hot matches it looks at 2 details, 1. the name and 2 the year of Birth. Ibelieve that it should add another match, The place of Birth. This would reduce a lot of my useless matches.
Rex

Julia

Julia Report 19 Jul 2010 10:16

While they are at it, I wonder if they will sort out all the other 'bugs'.
Won't hold my breath
Julia in Derbyshire

Genes

Genes Advisor Report 19 Jul 2010 10:14

Hi Howard,

I would just like to assure you that we are aware of this bug and in the process of fixing it. Apologies for the inconvenience, it must be very frustrating and we will have this fixed asap.

The Genes Reunited Team

Clare

Clare Report 19 Jul 2010 09:56

I have to agree with this comment.
It would appear that thinigs like this are thought of and not fully trialled properly.
I find it hard to believe that the powers that be think that this is a change for the better.
Please can we go back to how it was (when it worked properley and was easy to use!!)

Howard

Howard Report 19 Jul 2010 08:33

Hi

What a shambols, even worse than before. I was moved to moan at GR over the latest changes to managing Hot Matches. I had pages of useless matches and every time I discarded a match I was returned to page one, life's just too short. Hot Match admin has always been a chore but this is nonesense, who trials these changes? it would not be difficult to have a simple efficient method of viewing and managing matches en-block. Unbelievable.

Howard