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Hot matches

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ProfilePosted byOptionsPost Date

Tim

Tim Report 25 Jul 2010 18:05

I know it can't be just me but the use of hot matches has changed again....I had got used to the last change from a few months ago and now they have gone and changed it again.
If I select a match and then wish to disgard it the question comes up "do you wish to disgard all matces with XXX" to which I reply "yes" and then get returned to the hot matches page instead of the next name on my list and have to go through the process again and again.....is this progress??

Researching:
Garrard, Bir, Kent

Yvonne Merrion

Yvonne Merrion Report 25 Jul 2010 18:15

I agree, it is thoroughly annoying.....

Tim

Tim Report 25 Jul 2010 18:18

AND you are not returned to the page you were working on.....come on GR try working through 2 or 3 pages like that on a "slow" PC.
If it ain't broke........

Researching:
Garrard, Bir, Kent

AnninGlos

AnninGlos Report 25 Jul 2010 18:31

You need to contact them to complain, they don't read complaints on the boards. I have sent to them to complain.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

Tim

Tim Report 25 Jul 2010 18:33

Thanks Ann, I will do the same

Researching:
Garrard, Bir, Kent

Tim

Tim Report 31 Jul 2010 09:27

Well the reply came back that GR are aware of the "issue" and will be looking into it..........should I hold my breath..........no, don't think so.

Researching:
Garrard, Bir, Kent

Janice

Janice Report 31 Jul 2010 10:10

Have you done the survey and commented on it there?

MarionfromScotland

MarionfromScotland Report 31 Jul 2010 11:00

I dont know why they changed it. It was so easy to get rid of the ones that were way off your line.
Do they just change things if they have nothing better to do? lol