General Chat

Hello :-)

This site - http://www.geekstogo.com/forum/topic/101954-trojan-horse-droppergeneric-dzd%26nbsp%3Bresolved/ - says:

The virus you detected is actually in your system restore information. Let's try resetting them and see if that fixes the problem.

Reset System Restore and Create a New Restore Point

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

4. Create a New Restore Point
Click on start,
Click on All Programs>accessories>system tools>system restore
click on Create a restore point




This site looks useful, too - http://www.bleepingcomputer.com/forums/topic142397.html

Thank you Frank I have printed off your instructions and will try them in the morning.

And I have also printed off yours IGP, and yes I have googled but there does not seem to be a fix for Generic2.AMPW , that was why I was asking for help!

Also thank you Eddie

I clearly stated I had put this up on other boards as not everyone reads all the boards and I have been pulling my hair out with this.

Thanks to everyone who has responeded

Kim

AND ON CHAT ....

Don't submit the same – or similar – material more than once

Bob

So what IGP? Its up to GR to remove it if they think it contravenes their rules and regs, not for you to start shouting in capital letters. You are not a moderator here nor are you at work here.
Kim said quite clearly in her post that she would post elsewhere too.

DUPLICATE THREAD.

Also on Tips board

First of all I would download and run Ccleaner which will clear all your history and any rubbish that has bulit up over the years.

1. On the opening screen click on "Run Cleaner" in the bottom right hand corner and as the first run can take from a minute to an hour depending on how much there is to clean out so just let it run.

2. When that's done cleaning, click on Registry and click on "Scan for issues" which will clean up your registry.
Once run click on "fix selected issues" which will ask.......
Do you want to back up changes to the registry?...click "YES" then "SAVE" then "FIX ALL SELECTED ISSUES" and that's it all clean and tidy......

It's available from www.filehippo.com below which is a lovely site full of free software.

CCleaner 2.34.1200

http://www.filehippo.com/download_ccleaner/

Once that has finished cleaning download and run Malwarebytes again from filehippo.
Update it as you should when running any antispyware/malware and then run the scan.
This could take quite a while, but is good at sniffing out baddies.


Malwarebytes Anti-Malware 1.46

http://www.filehippo.com/download_malwarebytes_anti_malware/

That should tidy things up and may even speed up your computer.

Another one offering help is security essentials from Microsoft itself and while it's free, it does a good job.

http://www.microsoft.com/security_essentials/

Thank you Jean

Jean just saw post

What you doing on here when it's your OH's birthday? you're meant to be pampering him today lol give him my best wishes please x

nudge

It keeps coming up in system32\userinit.exe

first I had-

trojan horse dropper.Generic2.AMPW

now I am getting

Generic10.LYM

Have tried all spyware I can think of but 'resident shield' still keeps showing it there every time we log on

Any help would be gratefully appreciated
Thanks
Kim

Going to put this on other boards, but check all for any replies
Hope that's ok