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Top tip - using the Genes Reunited community

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what's up with this site

ProfilePosted byOptionsPost Date

Mark

Mark Report 22 Feb 2011 15:20

GR seriously need to get more bandwidth, I haven't been able to access my tree for days and can't open messages due to an" internal server error".This is very annoying, I'd move my entire tree over to "the other site" if I could actually get at it.

AnninGlos

AnninGlos Report 22 Feb 2011 15:24

Not had any trouble with opening messages Mark.

InspectorGreenPen

InspectorGreenPen Report 22 Feb 2011 18:56

You need to have a good clear out, as suggested. GR pages, especially your tree, have rather a lot of data which has to be downloaded to your PC and won't work correctly if your browser is full of clutter.

I use a program called CCleaner every day and don't have any problems at all. It also allows you to whitelist your cookies so you don't have to keep re-creating them each time you run it.