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Upgrading in Ancestry

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Tenerife Sun

Tenerife Sun Report 23 Feb 2011 15:26

I've been back to Ancestry who have agreed to credit my 6 months and upgrade me, good news. Bad news is they have a ''technical hitch'' and have so far only managed to completly cancel me. Needless to say I have e-mailed again plus 2 phone calls.

Researching:
Matthew and Jane Elwood who had my great great grandfather Francis Edward Elwood baptised in 1807 at Horsham Sussex. There is no sign of Matthew or Jane from this date and my great great grandfather was brought up as Francis Edward Elwood MITCHELL

AnninGlos

AnninGlos Report 23 Feb 2011 14:52

I suppose at least they told you Wendy. But it is all grab grab with these people isn't it? Hope somebody can help you.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

Tenerife Sun

Tenerife Sun Report 23 Feb 2011 13:07

I have been a continuous Premium member of Ancestry since 2003. Having just found that my great grandfather left his wife and family and moved to America with a married lady 24 years younger than him I decided to upgrade to Worldwide.

I was told that if I upgrade I will lose the 6 months free that I received for buying FTM. As this free period has only just started and doesn't run out until August I decided not to upgrade. I have emailed Ancestry and await their reply.

I'm now off to the TTF board to ask for a look up which I would rather have done for myself.

Wendy x

Researching:
Matthew and Jane Elwood who had my great great grandfather Francis Edward Elwood baptised in 1807 at Horsham Sussex. There is no sign of Matthew or Jane from this date and my great great grandfather was brought up as Francis Edward Elwood MITCHELL