General Chat

Hello,
Is any one else getting error on page messages from the Find my Past web site. I can't seem to use the printer friendly button on births and marriages, and all I get is the above message coming up. Is it my computer doing something wrong or is it them.
Kind regards,
Linda.

I have just this minute tried the Printer Friendly Version button on my own birth entry on FindmyPast.
Nothing happens: it just gives the message in the bottom left frame saying "Error on Page".
Maybe it's their website, maybe I don't exist (!!!!), or maybe I'm just not friendly to printers, but obviously it's not just your computer.

Hello Rimbaud,
Thank you for your reply. I did get in touch with them, this has been ongoing for nearly two weeks now, and still not sorted. The thing is, it's not a very cheep site to join and I now find that I am using twice as much paper and ink to print anything.
Kind regards,
Linda.

Aha! That news passed me by. When did FmP take over GR?
It would account for the similarity in the services on offer.
Anyone know which is cheaper? [Probably not allowed to say, are we?]

I didn't know that either. It was kept a bit quiet wasn't it. I only hope that they don't hike the subscription charges too much. I belong to both and find it difficult enough as it is. Like so many of us we do this as a hobby and a lot of us are on a pension and that doesn't go very far. I thought that the government where trying to encourage silver surfers.

Bright Solid owns both find my past and genes reunited.

What have comics got to do with geneology? On second thoughts I don't know though.

Linda: that's it. You should see some of my ancestors.

I've also been getting Error messages for anything other than census records on my Genes site. Does anyone know how to get in touch with them. They don't seem to have any trouble getting in touch with me to take my subsciption but I can't find a way to report my problems

I've been using GR all day, on and off, and have not seen any error messages.

Which functions and what sort of errors are you talking about,?

For the last couple of weeks GR have come up blank on all births and marriages even my own

Just done a birth search on my own family surname and they all come up ok, although I can't go further and view the records as I don't subscribe to GR records.

Are you putting in too much search info? There only has to be one bit that isn't exactly the same as the search index and you get a blank returned.

The error messages were on the Find my Past site, they have still not been resolved. I do all my research on there but keep my family tree on this site as this is where I first started looking into genealogy. Besides I have found a lot of very friendly and helpful people on here.

LInda
I just thought: are you still finding it expensive to print out the census etc results from FmP? There's a way round that. In two stages.
1. Just copy the whole census record, green stripes and all, into your word processor. I just save it from there onto my hard disc. Usually I put a whole lot of records from the same bit of my tree into one word file, named things like "Rudyard Kipling and relations in census" [only kidding]; I can get them back and copy bits into my tree any time. [I also save the original image if its im[portant, as the transcriptions are cram full of errors].
2. If you want something more compact, e.g. to print it out, after correcting the errors on the word file [yes, it will let you do that], you can copy that into another piece of software that doesn't do all the clever green stripe stuff [I think notepad would do it, although I actually use the "notes" box in genes re..]. That gets rid of the a lot of the fancy stuff, and gives you some simple text, that you can paste up and send to other people.
Further explanation available if you want.
Cheers
Rimbaud

Linda, I don't use FMP these days so can't comment on their site errors. Dorothy was mentioning errors on the GR site, from what I read of her post.