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Top tip - using the Genes Reunited community

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admin of this site ???????

ProfilePosted byOptionsPost Date

InspectorGreenPen

InspectorGreenPen Report 18 Apr 2011 09:34

Edward, not strictly correct. All members whether free or otherwise can receive messages, although as you say, they may not always be aware they have one if they have changed their email address and no longer log on to the site.

Free Members can reply to messages they receive too. What they can't do is initiate messages to other members, view trees or post on the Community boards.

It isn't a waste of time sending messages at all. For me, that is what the site is all about, getting in touch with other members. I find I get the best results when contacting members who have recently added to their tree, can often be up to 100% success rate.

jeanette

jeanette Report 18 Apr 2011 08:34

many thanks for the info guys and gals,have sent a message to admin so see what that turns up,thank you all ....

Edward

Edward Report 18 Apr 2011 08:23

I doubt it but you can ask them, just click on Help, then click on Contact us, then click on Contact our Support Team for a personal response to your question here.

This topic is a common complaint on these boards. My understanding is that if the person's subscription has expired they can't receive any messages. Also, if they have changed their email address and not changed their GR profile they will not get any messages. That leaves the people who open their messages but don't reply. I don't bother sending messages any more as it is a waste of time.

Gwyn in Kent

Gwyn in Kent Report 18 Apr 2011 08:22

If the messages are unopened then maybe GR staff don't hold a current e mail address so no letters, from anyone, will reach the person.

Try hunting for a link on Ancestry, friendsrunited or facebook.

Gwyn

jeanette

jeanette Report 18 Apr 2011 07:45

Is there any way i could get the admin people from this site to check exactly when a fellow a site member last logged on site ? As i am trying to contact them regarding family links,ive also tryed to contact every one with a link to site members name and again the messages go un opened,am i flogging a dead horse ? is the site member no longer on here,how can this be checked and by whom ??