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Top tip - using the Genes Reunited community

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Difficulty editing my tree...

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InspectorGreenPen

InspectorGreenPen Report 4 Jul 2011 15:16

Glad to hear you are sorted.....!

R

R Report 4 Jul 2011 15:07

Fabulous...thanks all for your help, much appreciated and even better all seems to be ok now, have uploaded photos and everything.

Thanks again

R

InspectorGreenPen

InspectorGreenPen Report 2 Jul 2011 16:50

Cookies are rarely the problem when it comes to accessing your GR tree.

Assuming you have all the necessary installed, a reasonably up to date browser and flash player, and with pop-ups enabled for the site, if the problem has only recently started, clearing out your temp files is the best bet.

It has worked for many members over the years.....!

InspectorGreenPen

InspectorGreenPen Report 2 Jul 2011 14:30

F5 will only try to refresh the page. Try clearing the Cache / Temp files through Tools / Options on your browser menu.

PS just tried mine and it is ok but a bit slower than normal.

R

R Report 2 Jul 2011 12:29

Website won't let me "Go to my Tree" I need to edit a date and add a photot to it, I have closed everything else down, pressed F5 to clear my cache and have a really quick internet thing.....not sure why it won't let me access my tree......quite frustrating.

If anyone has any top tips I would really appreciate it.

Thank you

R