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Mobile phone insurance.....grrrr

ProfilePosted byOptionsPost Date

~`*`Jude`*`~

~`*`Jude`*`~ Report 28 Jul 2011 11:50

Got a new contract couple of months ago, which included free insurance for 3 months....l told the chap l did'nt really want it free or not, but he said it came with the deal and to cancel it before the due date. l asked him to write that date on the back of the contract printout he gave me........which said 25th August!! checked myaccount online to find it was taken our 26th of this month....OFF'T OUT NOW TO SEE THIS MAN!!!!!!

:-P :-P :-0

will let you know the outcome

jude x

Janet

Janet Report 28 Jul 2011 11:57

These scams are such a wind up- hope it gets sorted-jl

AnninGlos

AnninGlos Report 28 Jul 2011 13:33

Hope you can get it sorted Jude. If not you may get help from the insurance ombudsman if there is one!!!

~`*`Jude`*`~

~`*`Jude`*`~ Report 28 Jul 2011 13:56

Got back about half hr ago, having stopped off at Wetherspoons for lunch:o)

Spoke to a girl in shop,then went to bank to cancel direct debit, have a number now to phone to canel insurance.....grrrrr they are all so crafty. The manager in the bank said he gets these all the time...people cancelling insurance direct debits!!

jude x

will let you know how the call goe's!!

~`*`Jude`*`~

~`*`Jude`*`~ Report 28 Jul 2011 14:22

Just tried the number and it was unobtainable...l wonder why...lol so l looked the 0845 number (Fonecare) up and guess what ?? they have had quite a few complaints, one bank is checking it out for fraud!!! l then rang the local shop, told him all about it and that l won't be going there again.


jude x :-( :-(

AnninGlos

AnninGlos Report 28 Jul 2011 15:08

Well done Jude, hope it is sorted now once and for all.