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Confused about credits

ProfilePosted byOptionsPost Date


jax Report 31 Jan 2013 14:07

My subscription is due to be renewed in the next few weeks and when I click on subscribe at the top of the page it says I will also recieve 50 credits???

I have never had them yet so I doubt I would get them this time either


Dame*Shelly*("\(*o*)/") Report 31 Jan 2013 12:36



Vintagefinemaid Report 31 Jan 2013 11:55

I joined two weeks ago, got Standard membership for a year and had 50 credits as part of the subscription package
I have taken the precaution of selecting 'auto renew off' as I don't like the idea of GR being able to just take next years subs automatically



+++DetEcTive+++ Report 31 Jan 2013 11:37

Hi Kim - you've actually been a free member since 2007, but have now subscribed so that you can send messages, post on the boards and view trees which have been opened to you.

If you were given credits, then they were a special offer - standard membership does not give unlimited access to the records held. Most of the 'older' members were led to believe that the fees for standard membership are for 6 months - possibly they have changed that recently.

Before you use your credits, use the free sites first, in particular for the BMD gro index 1837-c1950 - parish records and more - some census - parish records

If you need help after searching those, ask on Find Ancestors where people with full subscription to this and other sites are happy to help.


PricklyHolly Report 31 Jan 2013 11:36

Hi Kim and welcome.

The Standard membership allows you to View tree's, contact members who share you ancestry and post on the community boards.

I am not sure how many credits you receive when you first join.......but yes, once you use up all those credits you will have to buy more.

The Premium membership allows you to view records without having to buy any credits.

If you need any help with your research............there are lots of members on the "Find Ancestors" board who will be happy to help you,



KathleenBell Report 31 Jan 2013 11:33

I'm not sure if it is still the case but you used to get 50 free credits when you bought Standard Membership for the first time. These were only valid for 30 days.

If you are buying credits to do searches on the Genes records then it would be cheaper in the long run to buy a subscription to Findmypast.

You could always email "support" at Genes to ask them to clarify how many credits you should have.

I think you have to have a Platinum Membership in order to have unlimited access to census and birth, marriage and death records.

Kath. x


kim Report 31 Jan 2013 11:23

I joined yesterday with a standard membership. How many credits am I supposed to have received? When I run out of them, am I supposed to buy new ones 'on pay per view"? I was under the impression I had paid for a 12 month membership, so wouldnt have to pay any extras.

Thank you for any help you can offer me :-)