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How do I contact the support team?

ProfilePosted byOptionsPost Date

Simon

Simon Report 1 Jan 2016 13:07

There are several mentions on the website about contacting the support team but I can't find any e-mail address to use or form t fill in. Can anyone help please?

+++DetEcTive+++

+++DetEcTive+++ Report 1 Jan 2016 13:21

Welcome to the Boards, Simon

support@genesreunited.co.uk

They tend to work offices hours and claim to reply within 3 working days. So a reply about Wednesday??

Unless its a Technical or Financial problem, is there anything we may be able to help with?

Nyx

Nyx Report 2 Nov 2017 22:48

Margaret Please remove your info, this is an open board anyone can see it!

email Support, they do not look here.

+++DetEcTive+++

+++DetEcTive+++ Report 3 Nov 2017 08:58

I have reported Margaret’s post & PMed her explaining why.

If the PM isn’t opened in 24 hours, I’ll email to her new address & explain how to change contact details via the ‘My Account’ page.

As a point of interest, GR don’t hold postal addresses, do they?

+++DetEcTive+++

+++DetEcTive+++ Report 4 Nov 2017 13:31

As Margaret hasn't accessed the PM, email sent to the address she gave.
4 Nov 13:30