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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras


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Contacting customer support

ProfilePosted byOptionsPost Date


Susan Report 30 Oct 2017 18:33

Does anyone know how to get hold of Genes Reunited by phone? Both email addresses I have appear to be bouncing. They are unbelievably hard to get hold of.


BrianW Report 30 Oct 2017 21:11

Reminds me of the joke:

Customer approaches a sales assistant in a store and asks "Do you have a complaints department?"
Assistant replies "No we don't, you sad, fat loser"


+++DetEcTive+++ Report 30 Oct 2017 22:39

Several years ago a member said their emails were being bounced. I don’t think they ever got to the bottom of it.


Kense Report 31 Oct 2017 09:16

You can try the FindMyPast support phone number as they run GR these days.

+44 (0)20 3326 6300